Wilton Manors, United States
2201 Wilton Dr
N/A
+1 8883867160
Casey and John have helped us clean up a mess of websites into something organized. Smart guys
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I've been working with John Lewis and Web Services for several years to support a website for one of my clients. Whether we need a content update or a new app or mobile site I can count on John to find and implement the best solution. If that weren't enough, John is also great at explaining technical details so that I understand it well enough to explain it to my client.
I contracted with this company for a project, and had some unpleasant communication issues regarding technical problems, and delays with my invoice/payroll. During the conversation, the owner John proceeded to get defensive about a call he said his assistant made to me to resolve the invoice issue. I showed no record of a call from anyone and told him that, and he got angry, and kept telling me I was annoying him. And that it was my fault for having a generic vm, as though that deterred his assistant. But no one had actually called my number to reach me at all about this (no unrecognized calls came in either, and I had proof in my call log). His communication with me was highly unprofessional and surprising. I asked him what was wrong because his tone and attitude was a bit angry, and then he just got angrier. He told me I was calling him a liar when I said I had proof no one had contacted me. I ended the conversation. By some of the reviews here, I am not the only one who has experienced a problem. I wish I had looked into this before working on a project. Update: The owner did reach out to have a cordial conversation following this post. The original issue of the invoice is supposed to be resolved soon from my understanding of our conversation, and technical issues have been resolved, and he was willing to discuss our previous communication and the negative impression I was left with from that talk. Update 12/23 He never paid me. He made the phone call to ask if I felt my review were too harsh, and to promise that he would take care of the payment issue, but never did.
Working with John and Web Services has been an awakening. The level of professionalism exceeds anything I expected. The customer service We have received means a lot to us. As a small business owner its important to me to have faith in the services and people you hire. Web Services and John has put my business on the map and we’re looking forward to all the rewards!
I’ve worked with Web Services a few times over the past 3 years and think that they are exceptional. They design and build websites backed by a wealth of knowledge and experience.
Deli
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