Sugar Land, United States
12626 Dairy Ashford Rd
N/A
Worst company ever. Called to set up service two weeks later they still have my address wrong and then after sitting at home all day waiting on them I call them only to be told they don't service my area. Trust me save yourself the headache don't use them
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This has been probably the worst experience we've ever had with an internet provider install. First, he spent most of the day doing the install, which wasted my wife's whole day. Second, we come to find out we will have to use a bonded VDSL modem for 10/mo to use the service (we asked the phone reps specifically while signing up and were told ANY DSL modem would work fine). But worst of all, when I came home and looked in the attic, this bozo had ripped apart my home Ethernet! Like literally pulled every wire off the patch panel! That made my home alarm, security cameras, media center, and automation all offline. I even called the guy's cell phone and he wasn't apologetic at all (\The lines all look the same\). Well buddy, if you don't know what it is, don't be messing with it. I had to drive to the local tech office and beg for help so that my alarm system and stuff could be fixed! I don't have words to describe how terrible of service this has been and we haven't even been customers for one day. Once Monday comes I intend to restart xfinity and cancel with windstream.
Deli
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