Winfield, United States
1401 Main St
N/A
+1 6202210740
Online care
Toilets
Wheelchair-accessible toilet
I had a great experience here! I was greeted by a previous teacher of mine and I filled out new patient paperwork and was called back within 5 minutes. My exam was quick and then the friendly staff helped me pick out some new glasses.
like
Very nice and well run office. Had to be the most thorough eye exam I have ever had. Lots of cool testing machines that seem to be on the leading edge of technology.
This place is a joke. I would like to say that the poor rating is because of one specific incident, but it's not. I've been with Grene vision for several years, and it's only gotten worse. Since moving into the new building the customer support at the desk is way less then satisfactory. They can't manage to send the bill to the correct house, nor do they send contacts to the right address. Even though It's directly in front of them. They will schedule your appointment days before insurance renews (information that is directly in front of them) and not send a notice for collections until after sending it off. I've given several chances to try and help me resolve my issue, but at any sign of controversy they're main goal is to avoid and push you out the door. Extremely dissatisfied, would never recommend them to anyone. One star because the doctors are decent for the area.
Always a great experience the staff from the front desk to doctor to the ladies that help you with your selection process are awesome! They help you and keep you inform throughout the entire time from the exam to new glasses and contacts. They help you decide the best way to spend your money by going through step by step in the selection process so you know what everything costs and what your out of pocket total is and the best way to utilize it. Have gone there for years and this is the reason I am a repeat patient/customer. Can’t say enough good things about this establishment and it’s people.
Dr Burden and her staff are kind, patient, fun and professional. I had little wait time in the waiting room and exam room. I always purchase a new pair of glasses, they have a great selection and will look up frames if you know what you want and they do not carry them.
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