Wisconsin Rapids, United States
4330 8th St S
N/A
+1 7154220000
DeliveryIn-store shopping
Car washOil changeRepair services
Seth was super helpful when getting my car. We find one quickly that was perfect and I brought it home that day. I'm already recommending him to my friends. My car did have some issues that I noticed next day but they were able to fix it with no fuss.
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My boyfriend and I drove to this dealership to look at a blue Ford truck and couldn’t be more dissatisfied and disappointed in the level of professionalism and customer service that is not-typical of Ford’s reputation. The truck was a trade in and upon trying to understand the condition of the truck was getting very shady responses The numerous scratches and paint defects were not detailed in the description of the truck and we were told that is typically fixed during the multipoint inspection that occurs with trade-ins. Instead of fixing, it was expected we would pay to have their paint guy fix them — though after being very stern were able to negotiate them fixing the defects free of charge as that was supposed to have been done prior to selling. When test driving there was a severe alignment issue and pulled pretty heavy to the right and the driver side mirror and rear view mirror was very lose and shaking. Upon providing feedback to the sales person regarding the driving experience and voicing concerns over the supposed inspection that took place with this vehicle, Jason very candidly responded: “ I don’t blame you, that happens sometimes.” If selling shoddy vehicles at high prices is their way of doing business, for your safety and pocketbook....do not buy from here!
Awesome people there! Devin helped us with the purchase of our cars, he was very helpful, professional, and very chill. We knew what we wanted and he helped us get it without pressuring into anything we did not want. We would definitely go back again! A big thanks to everyone there!
I purchased a 2015 Ford Edge there last year and I was assured by Jon the salesman that I could install a Ford hitch on it. I was disappointed when I went to make the appointment that it wasn't available for my model. It's going to cost over 1500 to fix the APIM module and screen. I feel that all Jon wanted to do was get me and my wife to sign the dotted line. I am extremely disappointed with my experience here and I wouldn't recommend this place to anybody.
I Applied Online Within Minutes Got A Message From Michael Who Is Great By The Way Telling Me To Come In & When I Arrived I Was Helped By Jason Who Did A Awesome Job With Getting Me A Car & On The Road In No Time I Highly Recommend Stopping In & Talking With Michael Or Jason Very Knowledgeable & Lovely Guys..!!
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