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MSI Detroit

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Wixom, United States

msisurfaces.com
Countertop store· Granite supplier· Flooring store· Landscaping supply store· Natural stone supplier· Paving materials supplier· Tile store

MSI Detroit Reviews | Rating 4.6 out of 5 stars (5 reviews)

MSI Detroit is located in Wixom, United States on 30150 Wixom Rd. MSI Detroit is rated 4.6 out of 5 in the category countertop store in United States.

Address

30150 Wixom Rd

Phone

+1 2488632800

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Service guarantee

Open hours

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Sheryl Pomerance

First-They have an excellent COVID protocol in place! I was assisted by one of their friendly and knowledgable customer service reps. She helped me with selection of the quartz material that I needed for my kitchen project. The process was seamless.

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M D

Many options of slab granite. No kids under 12 allowed in the back area where the slabs are located for safety reasons. In the back where the slabs are located you have to wear a yellow helmet. I brought my baby with me and they didn't allow me to go in the slab area, so my husband and I took turn going to look at the slabs.

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Imaobong Vanderpool

The customer service was terrible and unfortunately that overshadowed the possible quality in their inventory. 1) we called and asked if they had statutario suade/matte and they informed us that they didn't, this was later confirmed when we asked in person during our visit. While my husband and I were in the showroom guess what we found, statutario suede quartz. 2) when we arrived we were greeted at the door and they explained where to find quartz and after being shown a few items we browsed on our own which is fine BUT no one ever came to asked if we found what we needed or to offer any assistance; on our way out the door 5 people were behind the desk so it wasn't because of the lack of staff. I'm incredibly disappointed because first impressions are everything and customer service is part of the experience...I will never return for future projects.

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FlirtyFun50 Makeup and Skincare

There needed to be more staff on the Saturday we shopped for our countertops. The whole selection process was confusing (mainly due to Home Depots lack of explanation on the process) and not having more available salespeople to answer questions or help with paperwork and the process was extremely frustrating. I would recommend that during this epidemic, and even into the future, you make appointments for your clients so that the process is smoother and less frustrating.

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Dena Choucair

They have a wide selection to choose from and are very helpful. I highly recommend.

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