Wood-Ridge, United States
107 NJ-17 South
N/A
+1 2019395800
We contracted Maltese to resurface our concrete pool in 2019. We thought they did a good job until we had another company open our pool 2 weeks ago (note, we tried to call Maltese to open our pool but they didn't respond to 3 calls. I wonder if they were avoiding us). When the new company came out to open, they found several issues. When Maltese resurfaced the pool, they plastered over the pool lights, all 6 spa returns, and 2 pool returns. The lights aren't working working now, but we can't open them and fix because they're plastered in. All of the returns are now plastered in too, so they can't be removed to close the pool property. They also plastered in a metal plug when they closed last year that can't be removed, and has a metal piece dangerously sticking out that might harm one of my kids. We've called half a dozen times, emailed, and sent a certified letter and received no response. I'll be contacting a lawyer to ensure Maltese fixes or pays to fix the issues they caused.
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I really like that when you go get your water tested here and they sell you the chemicals, they don't cost more than if you order them online. But on top of that, they write the directions right on the bags so you know exactly how to put it in your pool. Very good customer service with the chemicals.
They are not friendly or helpful at all in this store. Good thing there are other pool stores around. I have been in the store several times and have been spoken to like I'm an idiot. No thanks.
Amazing. They test your water and tell you what u need in seconds.... extreamly freindly def recommended
save your money and go somewhere else. we had a horrible experience with them. theyve been lying to us for months on when our pool would come. we had paid for the pool and they told us our pool would come end of june. end of june passes and still no pool, we kept calling but no one returned our phone calls, we showed up to the office and they tried avoiding us. they had told us than that they didnt know when the next shipment of pools would come, then they told us it would come in 2 weeks. 2 weeks passes and still no pool. they are not professional and are rude. staff members are disrespectful towards customers
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