Gerber Tours

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Woodbury, United States

gerbertours.com
Tour operator· Tour agency· Travel agency· Leisure· Travel & Tourism

Gerber Tours Reviews | Rating 3.8 out of 5 stars (5 reviews)

Gerber Tours is located in Woodbury, United States on 100 Crossways Park Dr W #400. Gerber Tours is rated 3.8 out of 5 in the category tour operator in United States. Gerber Tours is a company rooted in the belief that enriching students’ lives through educational travel is vital to their learning experience. The company was founded in 1982 by a former educator who understood the unique needs of a student tour. At Gerber Tours, we believe that travel should always be safe and well-planned for everyone involved. We know that each group we work with has different needs and we consistently work to provide the highest level of customization and service. After many years as innovators in the student tour industry, Gerber Tours continues to provide safe, reliable, fun, educational travel programs to more than 25,000 thousand students & educators each year. We believe that as an industry leader, we have both the opportunity and the responsibility to make every student trip a once in a lifetime experience for its participants. Gerber Tours is committed to high levels of social responsibility and customer service. We advocate for industry-wide standards through active memberships in the following professional industry related organizations: The Student and Youth Travel Association (SYTA) as a founding Charter member, The National Tour Association (NTA), and The American Bus Association (ABA). We are also a founding Charter member of the SYTA Youth Foundation, a non-profit 501(c)(3) student travel philanthropy, whose mission is to provide access to travel opportunities for at-risk students as well as those with extreme financial hardship.

Address

100 Crossways Park Dr W #400

Phone

+18006459145

Company size

11-50 employees

Headquarters

Woodbury, New York

Founded

1982

Open hours

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Amanda Nelson

Disappointed in their services. They kept deposit and other fees due to covid closure beyond our control! Even if you purchase insurance, you still lose out on deposit and insurance fees. Scammers. I know you will lose a ton of schools over this. Reap what you sow!

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Crystal Green

Awesome work environment! I've been working here for a couple months. Their Woodbury office is beautiful. My co-workers are very helpful and friendly as well. My sister also went on a trip to DC with her 8th grade class using Gerber Tours, she loved it! Extremely organized and fun for her age group.

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Carl Ingle

Gerber Tours is one of the best companies with which I have ever done business! They are totally dependable and trustworthy and have always delivered on their promises. I have taken our school to the East Coast with Gerber's for 42 years and have never been disappointed. What started as a trip with a few students has developed into a community-wide event. When I get advertisements from other companies, I just throw them away as I know I'm not changing. It has been a wonderful 42 year (and counting) relationship. I highly recommend Gerber Tours for all you need in group travel.

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Gail Smith

For many years, our school district has worked with Gerber Tours to plan and take approximately 90 rising 6th graders to Washington, D.C. I highly recommend Gerber Tours. Genelle, the representative we work with each year, is absolutely amazing. She and the company do everything in their power to accommodate our wishes, provide for the safety and well-being of our students and chaperones, and troubleshoot any unforeseen issues during our trip. They are totally accessible and ready to offer assistance as needed. The only reason I'm not giving 5 stars is because our parents did not get refunds of the 75 non-refundable deposit due to the pandemic. However, to be fair, this is explained in the fine print of the contract. Also, parents who purchased the optional Trip Cancellation Protection, which does NOT apply during a pandemic, lost that money as well. Just read both contracts carefully and ask questions for clarification. Overall, I would recommend Gerber Tours for their competence and professionalism in providing a successful tour.

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Cooper William

Awful company, not refunding during a PANDEMIC. Anyone giving them 5 stars at this point are people working for them to boost their ratings. I URGE ANYONE looking to book a school trip with a group look for another company, one that treated their consumers the right way. There are many other companies out there.