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The Restaurant Store - Baltimore West

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Woodlawn, United States

therestaurantstore.com
Restaurant supply store

The Restaurant Store - Baltimore West Reviews | Rating 4.6 out of 5 stars (5 reviews)

The Restaurant Store - Baltimore West is located in Woodlawn, United States on 1620 Whitehead Ct. The Restaurant Store - Baltimore West is rated 4.6 out of 5 in the category restaurant supply store in United States.

Address

1620 Whitehead Ct

Phone

+1 4433485091

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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B

bob sheahin

Restaurant Store in Woodlawn is where I furnished my last 2 locations. Vince is my go to guy and gets me prices on all my equipment as soon as I request them. Other places you can wait days, not here! Matt use to be my contact years ago and Vince has picked up right up and has been a pleasure to work with, I look forward to doing my third location with him. Not to mention I’m in there at least 3 or 4 times a week and spend about 1500.00 each week and he’s always pleasant and ready to lend a hand. This store has a lot of new faces but it’s always assuring to see him when I walk thru the door.

K

kazper2011

Online ordering and express pickup clearly need some work. I ordered a few things to try out this place. Despite the website saying everything was available in store, I received an email saying only part of my order was fulfilled. I contacted the help desk and they were able to clear up whatever the issue was. Still, there seems to be a disconnect between the website, store, and customer service (note: They had the items in stock, but they weren't pulled for my order for whatever reason until I inquired). I stopped by to pick up my order the day after placing it. They have a neat feature where you notify them you're on your way so things can be ready for you. I clicked that before the 25 minute trip. I pulled into the express spot and clicked the \I'm here\ option. And waited...and waited...and waited. Nobody came in or out of the back pickup area. I figured they were sorting through things to grab my order. After 20 minutes, I gave up waiting and went to the storage/pick up area. Imagine my surprise when NO ONE WAS BACK THERE! If I hadn't gone in, I'd probably still be waiting there... I rang the bell and someone came and finally helped me with my order. The express pickup option seems like a great idea, especially with the \I'm on my way\ button to give the employees a little bit of extra time to gather everything, but unfortunately falls way short.

A

Avis Jackson

1st time at the West Store. Really helpful staff! Different layout the East Store but I enjoyed looking around. Would go again.

E

EDWR FLE, Chef

As a chef who looks for the best products at the best price. So far The Restaurant Store delivers. The staff is great the products are great and the prices are on point. I have been to many restaurant suppliers over the years and this store has the best price for bulk and common needs. I will always return to here.

T

Toya Hamlin

Excellent! Excellent! I love it here! The staff there are awesome! I love getting my products here over and over!

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