Hillsborough, United States
1218 US-70
N/A
+1 9197326393
DeliveryIn-store shoppingSame-day delivery
Wheelchair-accessible car park
The only reason I’ll give them 1 star is because I can’t give them zero and because of the very nice gentlemen who helped us out. My boyfriend rented a trailer from here tonight and initially it seemed like a pretty nice place to conduct business. Upon returning the trailer the owner came out of the building speaking very loudly and with a sarcastic tone. My boyfriend then asked her where she’d like the trailer to go and she insisted that it go up on the hill that the trailer originally came from. That was no problem. We returned it at 6pm so of course the sun had set by then. While moving the trailer my boyfriend explained he didn’t want to hit anything and needed some guidance outside of the truck. She then raised her voice at him and began to curse at us. I asked her if there was an issue and she mumbled under her breath. The kind gentleman who helped up earlier in the day heard what was going on and helped us get it into place. She continued to curse at us and even her employee. She of course was visibly frustrated and stormed off rolling her eyes and letting us know she was done with us and that she would see that employee tomorrow. My advice is that if you’re a person of color do not patronize this lot!!!!
like
Staff is friendly and courteous. Knowledgeable of local area. Prices are reasonable. Nice selection even in the off season. Good prices on new line of sheds.
My go-to local farm and garden year round. We purchase our seasonal plants and vegetables, and our Christmas tree from Wood’s every year. Love the down-home atmosphere, and everyone is so friendly. My daughter always has to check out the minnow tank before leaving. So happy to have this gem in my hometown.
Upon my visit to Wood's Farm and Garden, myself and about seven others arrived within fifteen minutes of them opening. As I went into the store, I was quickly met with an off putting remark from the woman working the register about building capacity (I was one of three people in the store). Assuming she wasn't speaking to me, I continued in my own shopping. As customers came in over the next few minutes, each and every one were met with a rude comment or offhand remark about their presence from the woman behind the register. At least half of the customers who walked in, immediately walked back out and left after their encounter with her. Once in line, myself and several others watched a particularly aggressive encounter between her and an older gentleman who had been talking with her. She raised her voice at him, he told her to calm down, and she immediately went to refuse him service. Upon pleading, she finally complied and finished his checkout process. After watching this interaction, yet another couple in line put back their items, and left rather than interact with her. My initial thought was a courtesy call to the manager to simply let him know his front desk employee was costing him business, the fore mentioned employee answered the phone and immediately hung up once asked about a manager being on hand. I was disappointed with my experience, and would recommend looking elsewhere for your home and garden needs. Edit: I saw the owner's reply but am unable to reply on this review forum. If you would like to discuss further please feel free to contact me via email at [email protected] and we can arrange a phone call.
I am in and out of the store quite often. The owner is a great guy who tries to please everyone. I leave the store with a smile every time.
Deli
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