Woodstock, United States
6391 Bells Ferry Rd
N/A
+17709245227
Just recently moved to the area. I would like to give a shoutout to Brian for helping me with my lights. Dude really put the extra effort in and went above and beyond. Unlike those jerks at Advance Autoparts.
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Awful. Went for blue devil before a road trip yesterday. Guy didn't put the oil cap back on tightly. I lost all my oil, oil everywhere including rear end of car. Got stranded in GA. Now missed job interview, no one will return my call and customer service has hung up on me twice now. Should have done it myself. I'm already stressed to max with NES seizures and Regional Manager hasn't called back since I started calling this morning. Store doesn't have a manager or even assistant manager. What??? The ISS laughed at me and I'm still breathing in smoke from oil via my ventilation system. I'm NOT EVEN supposed to get stressed or I could have a seizure again. Talk about a ruined holiday. This is insane.
I went to check my battery and alternator because my battery light had come on. A young male employee with long hair checked it for me. He told me the alternator and battery were good, but the diodes were bad. He told me the battery needed to be charged and to “just drive it around a little”. No further explanation was given from this employee. Terrible service! Now I have driven multiple days with the alternator heating up the battery. The employee should’ve told me I needed a new alternator because now I’m having to buy both the alternator and the battery.
One of my favorite auto parts stores. All the people that work here are pretty knowledgeable about cars, always friendly and they have always taken the time to help me. They can be busy at times.. Great deals online all the time. 15% on my last 100.00 purchase and I got the points. They also have Ford Motorcraft parts in store and online. They can also special order parts and have them quickly. If you are the diy type shop here.
The first time I went there I bought a battery and received a very good service. Second time not so much Dude with long hair, he tried not to be so helpful... Telling me he can't find the item I bought under my phone number when it was clearly there, he just didn't what to do the exchange.
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