Reno, United States
2790 Wrondel Way
N/A
+1 7755259080
This is my first time using storage unit. I chose Wrondel self storage because they're the most rated company in Reno and I would say it's worth it. The place is very clean, safe and secured. I booked my rent online and it was really easy to work on it. Johnny is very cheerful and helpful. He was very busy at that time but he really did his best to accommodate all the customers, he even gave me a discount for my next monthly payment.
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I have had multiple storage units starting over 20 years ago and I know many people who have had and still have storage units. I have never had any issues with employees or storage security all these years. I have dealt with Johnny the manager for many years and today I worked with David and he went out of his way to help me as always. Thank you for always keeping a positive attitude and keeping the property clean and safe.
The manager Johnnie was very nice and informative. I was looking for a storage due to my son passing away and I obtained all of his belongings. He showed me 2 different units for 2 prices and let me choose what I thought was best for the stuff I have to store. He then let me know the price and it was 25 less than the one on around the corner. Made my day a lot easier. Great prices and service!
facility is super clean and I definitely feel comfortable leaving my my belongings here in storage. Johnny the manager was super helpful when I first got my storage unit. and David has been awesome to deal with on every visit since
Johnny was awesome! Super helpful, explained everything well, and made sure I felt comfortable about everything that goes with renting a storage space. Fair prices, and rates, no b.s. or side feed or anything like that. it was refreshing. I Highly recommend this place.
A really great experience at every step of the storage process, Johnny and Wrondel Self Storage were awesome and super helpful! After I reserved my unit through their call center, the manager, Johnny, followed up with a direct phone call to go over details of the unit, answer any questions I had and schedule a time to sign paperwork. The unit ended up not working out for my needs, but again with really exceptional customer service, Johnny called partner storage locations trying to find a unit that would work and emailed the District Mgr to see if anything was available. Excellent to work with, super friendly, place is well maintained and secure - you can't go wrong here!
EXCELLENT CUSTOMER SERVICE!!! I had the best experience ever. From the time I received my thank you phone call, to my goodbye and thank you for all of his great help. Johnny was kind, personable and so helpful!! Just what I needed in this hectic time of my life!! Thanks Johnny!!
Johnny was the BEST - I strongly recommend renting from Wrondel whenever you need to rent. Easy, and helpful and competitive in pricing.
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