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Xfinity Store by Comcast

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Loveland, United States

xfinity.com
Internet service provider· Burglar alarm store· Cable company· Security system supplier· Business to business service· Cell phone store· Telephone company

Xfinity Store by Comcast Reviews | Rating 3.3 out of 5 stars (8 reviews)

Xfinity Store by Comcast is located in Loveland, United States on 5855 Sky Pond Dr F100. Xfinity Store by Comcast is rated 3.3 out of 5 in the category internet service provider in United States.

Address

5855 Sky Pond Dr F100

Phone

+1 8009346489

Accessibility

Wheelchair-accessible entrance

Open hours

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Cyndi Kurtz

Unable to help us with our current issues.. It was no better then talking to robots on the phone number listed on the bill each month for customer care. 2 stars because the employees were cordial, however employee gave me a business card with a phone number to call their customer care. So basically I drove 20 miles out of my way to talk to humans but humans are unable to help assess our current billing options and service plan.

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JamieLynn Dehart

During a significant snow storm a tree limb had snapped off and disconnected my internet. Once the storm was over I called to see if I could get it fixed and the guy rescheduled two times because he didn't feel that he would be able to get to the line. So my son asked another internet tech that actually was working in the neighborhood and he came over and fixed it right away. As I work from home I was losing a significant amount of money for every day I didn't get to work. Thanks to the other internet associate that just happened to be driving around I was able to be up and running again. If I had waited for the other guy I don't know when my service would have been restored. Bottom line if you don't like your job get another one

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Darcy Sheahen

I went there to get a new phone. They told me I had to call customer service to get my number transferred to a new phone. I was on hold with customer service for over 1.5 hours and then they told me that they would have to ship me phone in 2 days.... I'm not sure what the store does exactly but they apparently don't have phones and can't help customers. I should also note that there were many sales reps doing nothing except standing around and still no one would help me. Terrible customer service.

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Ramiro Garcilazo

I was super impressed with the professional service I received from this location. Roberto went above and beyond in making sure all my questions were answered. This was a quick and easy setup without all the paper signing. Roberto even followed up with me via text making sure nothing new had come up. Truly a standout experience from a cable/WiFi provider or any retail environment.

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Dennis Cox

drove from greeley to discuss a problem I am having with recording. took my box with me to show what I had. he said all I had to do was push the record button on the remote. He sent me back home with it. it doesn't work because it is an HD box, not a DVR box. another trip now back to get what he should have already given me.

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Scott Brownlee

Cmae in with phone issues and Representative David Beebe was great at solving our issues. Could not have asked for better service. A big thanks to you !!!

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Tony Rodriguez

It's a very comfortable atmosphere. They help me with a new TV internet package to save money yet it more than double my internet speeds as well as starting me with Xfinity mobile. I am very happy with the services.

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Steve Koppenhauer

Had a little wait before getting service. Service was top notch.

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