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Xfinity Store by Comcast

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Centennial, United States

xfinity.com
Internet service provider· Burglar alarm store· Cable company· Security system supplier· Business to business service· Cell phone store· Telephone company

Xfinity Store by Comcast Reviews | Rating 3.6 out of 5 stars (8 reviews)

Xfinity Store by Comcast is located in Centennial, United States on 8222 S Yosemite St Suite 110. Xfinity Store by Comcast is rated 3.6 out of 5 in the category internet service provider in United States.

Address

8222 S Yosemite St Suite 110

Phone

+1 8009346489

Accessibility

Wheelchair-accessible entrance

Open hours

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J

Jenneth Zettler

I noticed there was an issue with my phone bill in June 2020 (9 months ago?) and have tried every possible way to get it resolved: opened two support tickets with Xfinity, attempted to call the store rep countless times (voicemail is full), my emails to the same store employee don't go through, and when I have visited the store a handful of times, I get empty promises. I have liked everything else about Xfinity mobile, but this is terrible customer service and I don't know that I can recommend it.

B

Brendan Kosovich

Xfinity literally stole 55 from me. I called and asked to be disconnected at the beginning of the month to make sure they cancelled before the next cycle of usage/billing; the gentleman said he'd disconnect me within a couple days (after I made sure he knew to terminate me before the start of the next cycle). I disconnected the same day I called to connected with a new (less expensive) internet provider. When I went in to this Xfinity store to make sure I was all payed up and my account was terminated the lady at the desk kept telling me I disconnected 2 weeks after I made the phone call. I guess they billed me for less than two weeks of usage that I didn't use for 55 after asking to be terminated. The lady did not want to work with me and kept reminding me of the termination date which was 2 weeks after I called asking to be terminated. I distinctly remember puling the plug the same day I called which means it was impossible for me to have used their internet service. This whole experience has disgusted me so much that I will never go back to Xfinity and never recommend them to anyone. Xfinity, please don't steal from customers who are leaving your service because your rates are ridiculous.

A

Alexander Sandoval

Came in about a month ago to get my service/SIM card switched to Verizon I had issues both will calling in to Verizons customer service and at other locations, as I share a plan with my dad and it is under his name. Aleks was incredibly helpful, and took care of the process quickly. The rest of the employees in the store were kind, friendly, and helpful as well.

D

D M

I was in and out in like 5 minutes or less. Did an equipment return. Super helpful and friendly people :)

A

A A

I was promptly greeted, provided friendly service and was able to get in and out of the store quickly. I was also able to return my equipment easily without waiting in line which was nice! They have some good deals on their cell phones as well!

C

Connor Dougan

Absolutely impossible to talk to a human through the support contact numbers available through their website. I would never recommend Xfinity to anyone unless it is your only option. This isn't about the particular store location, just the customer experience in general.

R

Rabbi Birdie Becker

Service was swift, professional, friendly. Well organized to address needs while maintaining COVID compliance.

A

Ashton Sommers

Joe was an incredible guy to work with. He was very direct and helped us make a great decision. I would recommend him as the person to work with any day of the week!

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