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Xfinity Store by Comcast

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Ann Arbor, United States

xfinity.com
Internet service provider· Burglar alarm store· Cable company· Security system supplier· Business to business service· Cell phone store· Telephone company

Xfinity Store by Comcast Reviews | Rating 3.4 out of 5 stars (8 reviews)

Xfinity Store by Comcast is located in Ann Arbor, United States on 2915 Oak Valley Dr B. Xfinity Store by Comcast is rated 3.4 out of 5 in the category internet service provider in United States.

Address

2915 Oak Valley Dr B

Phone

+1 8009346489

Accessibility

Wheelchair-accessible entrance

Open hours

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Tota Zu

Hi Comcast, I rarely write feedback but this store is very good. I went to another ISP and waited for three hours then they told me the service will be installed in 10 days. I was very frustrated. Then I decided to go to Comcast. I worked with Doug at Comcast today. He knows his job very well. He is very quick and responsive and he knows what students really need. I did everything in 15 minutes! Wait what?! Yes in 15 mins. I am very happy! I am using my Comcast network now for the first time and I would like to say THANK YOU SO MUCH, Doug! Comcast keep him. He is great. Best, Rasha

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Abe Altheeb

Had an awesome experience exchanging my defective cable box! There was no wait and the employees were very courteous.. the store layout and service is a leap compared to the old service center on South Industrial

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mary patoros

Doug waited on my brother and myself. He explained everything to us and did a excellent job. He couldn't be nicer!!! Thumps up to dave.

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Julia Mcdonald

Worst run business ever...long story short...been trying since last October to get someone to bury cable line...meanwhile cable line still sticking out if ground...next time lawn service comes thru...will cut cable line again for 3rd time... have called 4 times...no one shows...waited 5 hours...as promised...no show...promised issue would be resolved... cable line still not buried...no call backs...going tomorrow to cancel service...going to at&t...

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jackie Yu

very nice staff they answered all of my questions and i got a new plan ! Thank you very much

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jason defore

We went in to upgrade our phones. My wife and I were helped within a few minutes and the rep took care of us efficiently. We did have to wait for our phones to transfer data, which is obviously out of our control. Other than that, we were in and out. I honestly can't find a reason to nit-pick anything.

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Laura Wade

Its been awhile but they are great with me always helpful

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Amanda Dufty

The guy that "helped" me was so rude! He spoke to my boyfriend and not me. My boyfriend does not live with me and his name is not on the service. When I tried to ask him questions, he would answer me in rude argumentative like tone. He had an attitude with me when I first walked in. My boyfriend and I were excited to come into this location because it looked great on the outside and the inside was organized. I will never come into this location again because this man had serious issues. Ugh, even giving this review is making my blood boil again. He made me so mad I was seriously thinking about switching service that day.

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