Yakima, United States
315 S 2nd Ave
N/A
+15095770145
We only just dropped off our vehicle for repairs, but their employees were courteous and very easy to deal with.
like
Do not recommend! Went in with insurance claim (recommended by AllState) to replace front bumper, fender and a few other components on a pickup (animal was ran over, hood didn't get touch in accident) when we received the truck the fender and bumper were on there unaligned, very noticable. Upon attempting to get things settled, we got told the hood had to be adjusted/bent in order for the other stuff to looked better. We personally didn't like that idea do to the the fact that the hood wasn't even touched in the accident, and messing with a heavier metal component over readjusting their work (aluminum/ fiberglass) did not make sense to us. We asked if he could readjust the fender and bumper since it was noticable that the number was pushed in about 1/4 in more that it was supposed to and the fender was about 1/2 out over the rest of the body. He was somewhat rude and said that it is his shop and he will be doing whatever it takes to make his company look good and that if we left the truck he wouldn't be readjusting his work because it was satisfactory to himself. Well after a back and forward with the insurance we decided to have it looked at by another more trusted professional. As we suspected it was just a matter of readjusting Yakima Collision's work.
Great people, did wonderful work and very helpful
This is David and Linda Von Essen Disappointed!!!!! We had a dent on the drivers side of the sunroof fixed. Great job. But they said to make it look right they needed to do the whole top. Great. Like perfection. Glad they took their time to do a great job. But when we got the car home we saw the top had bubbles, a piece of dirt inbedded in paint and that the paint ran. We called and they had us bring it back in. They said they would take care of it. They buffet the top. Took out the dirt and now there is a hole. And they did nothing to fix runs/bubbles. They fixed the dent beautifully but managed to damaged the perfect top. We bought this car new and doing everything we can to keep it as nice as we can. We are very disappointed. Think twice (or more) before going there.
Great staff!
Deli
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