Farmington Hills, United States
32255 Northwestern Hwy
N/A
I’ve lived in Oakland Glen since 2015, and everything was fine until this “community” took over. However I wouldn’t call it much of a community because they don’t care about their resident at all, they are threatening to kid me and my two kids out because the last 3 months I’ve been late on rent (even though we paid the late fee without no complaints) because we are in the middle of a pandemic and I’ve been out of work for most of it because of my kids. Even this “community” truly cared about our they would work with us rather than have another empty trailer they can’t fill.
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It's hard to give an accurate rating for the Meritus community my family and I live in. When we first moved in we had very few issues, and the issues we had were taken care of fairly quickly. After a year of living here things have began to decline. First we were informed that after next year, all MHs in the community are no longer going to be for rent, they will all be listed for sale. Next we had gotten a letter that stated \your lease will expire on July 31st 2019\ which is clearly not the case as the community office has been charging us almost 100 dollars more a month since August 1st. We have been having issues with our bathtub in one of the bathrooms, it's been dripping water non stop for about 3 months, and nothing has been done about it. We have been having a similar problem with our refrigerator, it has been dripping pretty steadily from the freezer (which is almost always empty) making it very hard to store our leftovers from nights out, since it will also freeze almost immediately. I'm not sure why things are this bad but they didn't used to be, at least not to us.
I just moved out of Old Dutch Farms and into Oakland Glens. Both are managed by Yes Communities. While at Old Dutch Farms (2 year residency), I saw a lot of turn over in management. However, Eileen (sales and leasing) and Holly(community manager) that are currently there are AWESOME. They made my moving process so incredibly easy and were always willing to work with me to make sure things went smoothly. They were also warm and friendly, which hasn't been true of some of the past staff. Honestly the best employees I have experienced there. As far as the park itself, the only real complaint I have is the safety issues became more and more concerning as time went on. As for Oakland Glens, Brenda (leasing agent) has helped me from day ONE and while we encountered some hiccups in my leasing journey, she worked with me day after day to make sure she got me into a home that had everything I wanted.
The Maintenance @ Old Dutch Farms has a super quick response time and is very knowledgeable. The staff is always super polite and caring! I’m proud to call Old Dutch Farms my forever home!
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