York, United States
351 Loucks Rd
N/A
+1 7178485014
In-store shopping
Wheelchair-accessible car park
Clean environment with good selection of tuxedo rentals. Top notch service, altered jacket while we waited. Reasonably price.
like
they were very helpful and friendly
Hepfum caring staff big selection
So awesome and patient with my son while he picked out his tux for Tom Teabow Night to Shine!
I would have loved to give this facility a higher rating but the customer service was, in my opinion, not good. The man we worked with was abrasive and snarky and I would not care to ever rent from this place again because of it. I was not sure if I should have returned the rented suit from my sons homecoming dry cleaned or not and because it was a Sunday night I chose to do what I felt was right and have it cleaned early Monday so it would be done by 5pm. I returned the suit dry cleaned and he actually scoffed that I had done this. A thank you for doing this and apology for an unclear return policy would have been more appropriate and appreciated. I didn't ask to be compensated, I was nearly doing what I felt was the right thing to do and be on the safe side. I won't be going back for my sons prom suit.
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In-store shopping