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GW Kent Inc

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Ypsilanti, United States

gwkent.com
WholesalerBrewing supply storeFood machinery supplierFood processing equipmentWinemaking supply store· Wholesaler· Brewing supply store· Food machinery supplier· Food processing equipment· Winemaking supply store

GW Kent Inc Reviews | Rating 2.2 out of 5 stars (5 reviews)

GW Kent Inc is located in Ypsilanti, United States on 506 S Huron St. GW Kent Inc is rated 2.2 out of 5 in the category wholesalerbrewing supply storefood machinery supplierfood processing equipmentwinemaking supply store in United States.

Address

506 S Huron St

Phone

+1 7345721300

Accessibility

Wheelchair-accessible entrance

Open hours

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Hoyt Kirkins

One star only because Google doesn't let you do zero star reviews. Terrible customer service; no actual support. Replacement part they sent for their product wasn't correct. Their response was a brush off and a shrug. Lost my business and my recommendation.

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Matthew Rick

Horrible customer service. Almost like you are bothering them with any question/inquiry. Plenty of other more reputable companies out there selling the same equipment/products. The last order I (attempted) made they delayed the shipping beyond what the normal policy or my confirmation email stated. I responded asking if it could be remedied referencing the confirmation email and their shipping policy. Rather than respond and correct their error I received an email stating my order had been cancelled and my account permanently closed. Real professional. Don't waste your time and get burned. Order your supplies and equipment elsewhere from a company that'll stand behind it and provide the customer service needed when something goes wrong. Wish I could give the negative stars they deserve.

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Jay Boyd

I have had a great experience with Gw Kent so far. We took time to go to Michigan, walk around their warehouse, look at equipment, and talk to Chantal. She was very helpful and a straight shooter. She took us serious because we were serious. We also talked with a technical person on staff that was willing to explain design features. We have a deposit down on equipment and when it ships I will update my review but I don't expect it to change. Thanks!

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Mark Lienau

I have ordered once and had a great experience I must say. Placed my order and did not see the email response so called towards the end of the day and left a message asking to confirm my order. The email response ended u in my spam folder I found out later. Lo and behold with standard delivery both my orders showed up the next day which was important as I own a commercial winery. Cheers!

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Jeremy Gerbert

Don’t buy malolactic bacteria from These idiots they’ll ship it in a regular box with no ice packet. Completely ruined the bacteria

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