Loraine Estrada
We used this repair shop a few months ago. The owner, Wally failed to let us know he had a minimum service charge, and, he kept our lamp much longer than he told us he would need to. We have another lamp that needs repair, and unfortunately, we couldn’t find anyone local to take our lamp to. I called the shop on a Monday , explained what we needed, and. Wally told me to take the lamp to his residence on Friday, about 11 am. On Friday, we were ready, and, I called Wally to confirm we were on our way. He never answered the phone, so, I left a message. Never heard from him on Friday, so, I called him again on Saturday, again, only his voice mail. I left a message, and, also said, he runs his business poorly. How can you make arrangements with a potential customer, and, never follow through with them? To date, he still has never even acknowledged my call. I will never refer this business to anyone, and, I will not consider using him ever again. Not dependable at all!
like
Report