Grandville, United States
4222 Parkway Pl Drive
N/A
+18887210671
The service manager is phenomenal. I was unsure about getting an Alfa Romeo, but the customer service experience has quelled those doubts and exceeded my expectations.
like
This place is very clean people are walking around sanitising And people are wearing facemasks thumbs up to this company
Great customer service.
Fantastic customer service from the service department.
Did not have car ready for test drive.
What a fun place with cool vehicles!
Justin in the service department goes out of his way to provide exceptional customer service and make service work go well. We are very pleased to work with him and the dealership and enjoy the Stelvio immensely!!! Update May 2020 we have had our Alfa Romeo Stelvio for a few years now. That said the automobile itself is amazing and my wife loves loves loves it. The surprising part for us has not only been how great the vehicle is but also the service and support of the dealership. I rarely write reviews however I can assure you that this is the place to buy an Alfa. Thanks Ziegler and Justin we are extremely happy customers and will definitely buy from you again! Update Feb 2021 Well we have had the Alfa Romeo Stelvio Ti Sport for a bit over three years now so here"s a brief update. We just sent it for service and had the tires changed, front brakes (original lasted 74k miles) with rotors replaced and a fuel door catch replaced. Julianna said the car drove and road like new! I haven"t her this happy about her car in a while...the previous set of tires were not great to say the least...we got them from another place. That said, the new tires Pirellio Scorpion Zero All Season make it feel like it just rolled off the showroom. Lastly, the actual service and customer support was as good as always. We had found out Justin was promoted from within and Nick was taking over, although we were very happy working with Justin it appears Nick is equally up to the task having just handled a significant service stop quickly and effectively. Randy
Deli
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