Bensalem, United States
1336 Bristol Pike
N/A
+1 2156381321
We have been customers of Zips for years. A friend of ours husband passed from Covid. She needed her clothes pressed for the funeral. She came 8 minutes passed 9 ( mind you, roads are icy due to snow and in her grief, things have been very hard for her and her children) and just asked if by a small request, she could have them by 5 ( in by 9, out by 5 as advertised). They refused to honor it because she was 8 minutes late. Now we know you follow the 9 am protocol, but was it really that hard to have empathy and be kind to a woman who is grieving and needed help for her lost loved ones funeral? 8 minutes..really? This was shameful. You lost my business. And many others since they are a very profound family who many love and word has gotten out about the shameful treatment of her.
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Was not happy with my experience with Zips at all. I work every day in dress blues with the Military Funeral Honors. I Dropped my ASU Pants/Military pants there to get cleaned not pressed because I have to press them myself for work. When I picked them up the gold stripe was faded and had blue color from the pants in it. When I informed the manager of it, she said they would be able to fully restore them but they did not. Now I have to come out of my own pocket to pay 109 for new slacks since these are wrecked. But thanks for my refund of 2.50, I will not be going back for obvious reasons. Below is a picture of how they should look like and how zips wrecked mine.
Great service in my experiences. Usually get my suit dry cleaned here after weddings and it turns out great for the next time I wear it. Can't beat that price. Also love the 10 minimum for credit card that ends up being a credit for my next cleaning.
Terrible service! A winter coat is completely destroyed. It looks like it was cleaned in a regular washer. All wet inside, all the fluff is crumpled, lots of spots all around. I expected bad service for the price, but ruining the clothes is too much. Never go there!!! Better leave your clothes dirty or buy new right away!
Dropped off a brand new black dress shirt for a wedding. Picked it up and a day later when I went to put it on.... there was some kind of white fuzz and white stains all over it.... never going back here ever again
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