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4 State Trucks

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Joplin, United States

4statetrucks.com
Truck accessories storeAuto parts storeTruck parts supplierTruck repair shopTruck stopTruck topper supplier· Truck accessories store· Auto parts store· Truck parts supplier· Truck repair shop· Truck topper supplier

4 State Trucks Reviews | Rating 4.4 out of 5 stars (5 reviews)

4 State Trucks is located in Joplin, United States on 4579 Highway 43 South. 4 State Trucks is rated 4.4 out of 5 in the category truck accessories storeauto parts storetruck parts suppliertruck repair shoptruck stoptruck topper supplier in United States.

Address

4579 Highway 43 South

Phone

+1 8888757787

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery

Accessibility

Wheelchair-accessible car park

Open hours

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Arthur Williams

Hey want to thank everyone at 4 State. I had a turbo wing and new tail and lighted mud flap hangers. Any way I was treated like gold and the work was great Jimmy Flood and your team of installers wish I could remember all your names Thanks. Also thanks Jessie for your all your help and last but not least Frank had grey time with you buying additional items. I can say that everyone I had contact with thank you for making me feel welcome and assistance.

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Liz Hartel

4-State Trucks rocks!! We are so pleased with the work they did adding our new bumper and visor to our truck. Friendly staff, helpful, knowledgeable and great customer service. Highly recommend them for your parts & service dealer. Thanks to all the staff! Alan & Liz

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Alex Garcia

I have always had great experiences with 4 State Trucks in the past however on 12-31-20 I ordered an Air Line Box from 4 State Trucks and was informed it would ship that day or at the latest on Monday 1-4-21. I haven’t received a email confirmation that my order had shipped so on 1-7-21 I contacted the sales rep Amber to ask if my item had been shipped. Amber responded saying the item had to be assembled at the warehouse and she had no idea when it would be shipped. I understand freight is delayed due to covid however how is it that she told me upon ordering that the item would ship that day or at latest on 1-4-21 and. Now after a week Amber is unsure when my item would ship. I didn’t work all week as I was expecting my package to arrive no later than 1-8-21 as I was told by Amber. If Amber would have been honest with me from the beginning, 1. I may have ordered from elsewhere or 2. I would at a minimum worked this week and wouldn’t have missed out on a week of wages waiting for an item that hasn’t even been shipped. Hopefully, I don’t have any more problems on future orders or I will take my business elsewhere Shortly after this review the owner of 4 State contacted me personally and sent my item out next day air at no cost and refunded my shipping fees. He brought the issue to the employee and as a business owner With an operation of his size Im very impressed he took time out of his day to resolve this matter. Thanks 4 State Trucks, I will continue to be a faithful customer! I have since changed the rating to a 5 star as I am satisfied with the results and that the owner took time to address the matter!

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Ray Lee

4 State Trucks has a wide selection of aftermarket parts at competitive prices. The customer service after the sale is horrible at best. Getting receipts/invoices for past orders is like pulling teeth. Returning or replacing defective parts is even harder than getting past receipts. There are too many parts suppliers across the country for any company to have poor customer service. After my experience with 4 StateTrucks I will definitely take my business and money somewhere else. Update: Shelly, the customer service manager, reached out to me after reading this review and helped solve my issues. Shelly is an excellent customer service manager and identified the breakdown in customer service within a five minute conversation. Because of Shelly I will continue ordering my parts from 4 StateTrucks. Thanks again Shelly.

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TannerFarms1

They custom made an aluminum diamond plate battery box cover for my Peterbilt 335. This is a 3 battery box, so there was no available after market ones available. Reasonable price, very nice welds and an excellent fit.

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