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Able Pool & Spa

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El Paso, United States

ablepool.com
Swimming pool contractorHot tub repair serviceHot tub storePlaygroundSauna storeSwimming pool repair serviceSwimming pool supply store· Swimming pool contractor· Hot tub repair service· Hot tub store· Playground· Sauna store· Swimming pool repair service· Swimming pool supply store

Able Pool & Spa Reviews | Rating 3.7 out of 5 stars (5 reviews)

Able Pool & Spa is located in El Paso, United States on 3950 Doniphan Dr. Able Pool & Spa is rated 3.7 out of 5 in the category swimming pool contractorhot tub repair servicehot tub storeplaygroundsauna storeswimming pool repair serviceswimming pool supply store in United States.

Address

3950 Doniphan Dr

Phone

(915) 778-6777

Open hours

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Angela Daughtrey

Well, where do we begin? We bought a hot tub in July 2020 and everything went pretty well until after the tub was delivered. During and/or after delivery, we noticed two slats that needed replacement - one was broken and another bowed. After many, many, many phone calls and conversations to get the two slats replaced, the owners/operators blamed EVERYTHING on the distributor. REALLY? 7 months to replace two slats? This is some of the worst customer service we have ever experienced. DO NOT BUY ANYTHING from these people. It will be the best thing you’ll ever do for yourself in your entire life.

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Daniel Ng

We purchased a Rainbow play structure for our church through Able Pool & Spa. We had asked if someone can spend a few minutes to help us to get started in the assembly. Nick arrived in the morning as we start to assemble the play structure. The play structure was a lot more complicated to put together than we thought. The instructions were complicated and were not the best in taking you step by step to do this. Without any hesitation, Nick proceeded to help us assemble the base of the structure. He made it look easy. It would've taken us hours to get done what he did in 15 minutes. For some reasons, there were a few missing pieces of the structure. Nick went back to the store and returned with the missing parts. Without us asking, he continues to help us assemble the play structure. By then we had all the play structure accessories put together (swings, slide, robe ladder, etc) and he helped us attach them to the play structure. The slide was especially hard to do. But Nick's instructions and help was invaluable in getting that done correctly. Nick went away to take care of some businesses but return again later in the afternoon to check up on us and finally helped us complete the play structure. We would not have been able to assemble this in one day without Nick's help. Thanks Nick!!! Agape Church

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gerardo oropeza

I contacted them because I was interested in a fiberglass pool. I had already began a pool project by having the hole dug by a contractor. During this time I researched, I decided to do a fiberglass pool instead. I mentioned this to them, and they said because I already had the hole they could not help me. I was not trying to save money by already having the hole, and I mentioned that and they refused to quote me. I even mentioned I would have the hole covered again, and they seemed to not understand \u200d️. I then decided to end call. NEXT!

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Daniel Lucero

I went to get a quote. Extremely unprofessional, they don't have booklets and when I went online and looked at their options and asked about it the lady was very rude with very limiting information. To me it seems they are more interested in you being approved before they talk to you. Also 4 months to install fiberglass pool?! Anywhere else they do it faster. Once I mentioned that I could get approved by a financing company she immediately said \oh I can move you closer to the top of the list\ idk about yall... But if I'm spending so much money I expect better customer service. Look around for others in my opinion

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Jose Diaz

Call for information on pool services, lady i spoke was not helpful at all. She passes me to another guy who asks questions about our pool, he says he needs to look at his schedule to see if he can come take a look at our pool, he has not returned call. I guess his schedule is really full.

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