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Acura of Auburn

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Auburn, United States

acuraofauburn.com
Acura dealerCar dealerCar finance and loan companyTruck dealerUsed car dealerUsed truck dealer· Acura dealer· Car dealer· Car finance and loan company· Truck dealer· Used car dealer· Used truck dealer

Acura of Auburn Reviews | Rating 4.1 out of 5 stars (5 reviews)

Acura of Auburn is located in Auburn, United States on 476 Southbridge St. Acura of Auburn is rated 4.1 out of 5 in the category acura dealercar dealercar finance and loan companytruck dealerused car dealerused truck dealer in United States.

Address

476 Southbridge St

Phone

+1 5088320444

Service options

In-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Oil changeRepair services

Open hours

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Jeaniffer Cordeiro

The salesmen who helped me was really great, however their prices ain't. I was able to test drive two MDX's model which I planned on purchasing one of the two. But after he told me they did not negotiate on their used car pricing, I decided not to make an offer. I went to the dealer two separate days, I researched all the MDX's in the area so I definitely wasn't going to pay the dealer price. I've done my research through NADA and Edmunds and the value of the MDX they have it priced for is way to high. It's also been on the lot more then 30days. They should defiantly make it known that they don't negotiate on used car pricing by either telling the buyer upfront or posting it on their website.What a waste of time. I'm wondering if this is due to COVID Since they lost now they need to make up for it, but that means they have a lot of cars and shoukd be willing to negotiate .

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Jim Taggart

I recently purchased a used Miata from Acura of Auburn. The car was well-priced and in excellent condition. The sales staff was eager to help and treated me with respect. Highly recommended!

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Nana Smith

Got my 2016 Acura mdx stuck on the highway due to a transmission problem I had ..., got it towed to Acura of Auburn honestly I was really scared of the cost that was going to be involved due to the transmission issue and on top of it i had my radiator also broken. I called them and explained my situation to them and I knew the car was out of warranty so all the cost was coming from my pocket ...., but then this Genius guy called Joe did something really if I should say miraculous not only did he got my car fixed as new but also surprised me with my bill . Joe you should be employee of the year...., my bill was super low considering the transmission issue and the radiator and on top of everything they changed my brakes,new transmission, new radiator and to put icing on the cake they gave me a free car wash. Thank you very much JOE of Acura of Auburn honestly I really appreciate and thank you and your team for a good job done and .my car was fixed in less than a week, You've have earned yourself a loyal customer Joe, Accura of Auburn. Thank you .

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Cathy Watson

Super friendly, awesome customer service, so they can run you dry! Took my vehicle there and was told I practically needed a new engine. They provided a rental (this is apart of the wool that gets pulled over your eyes) and kept my vehicle for the weekend. 500 later and no work done after the diagnostic check all to find out... From another, better, auto shop that my car was rigged. Tubes left unplugged and clamps not fastened caused my car to show inaccuracies that showed up on their diagnostic test. Now I need a new engine!!? Excuse me!? According to them I needed all kinds of things done that weren't necessary. My real car issue (yes, 1 small isssue) cost me under 500 and I passed inspection with flying colors. Stay away from this dealer. Like All dealers they're out to rob you.

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Thomas McCarthy

Fantastic service when we were starting a long road trip. Heading out on a 6 hour drive to take our daughter back to college in PA our MDX engine light went on and the car was losing power. We pulled in to the dealership and Jeff Neal did an outstanding job of understanding our situation, quickly and accurately diagnosing the issue and had us back on the road in 55 minutes with new spark plugs. It is rare to have such a positive and efficient experience these days but when our family quickly needed help this service adviser and dealership really came through. Well done Acura of Auburn.

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