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Alternative Air

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Manhattan, United States

alternativeairksu.com
HVAC contractorAir conditioning repair serviceFurnace repair serviceHeating contractorPlumber· HVAC contractor· Air conditioning repair service· Furnace repair service· Heating contractor· Plumber

Alternative Air Reviews | Rating 4.7 out of 5 stars (8 reviews)

Alternative Air is located in Manhattan, United States on 9069 Green Valley Dr. Alternative Air is rated 4.7 out of 5 in the category hvac contractorair conditioning repair servicefurnace repair serviceheating contractorplumber in United States.

Address

9069 Green Valley Dr

Phone

+1 7854102530

Service options

On-site services

Offerings

Repair services

Open hours

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Sandra Simecka

I called Alternative Air for a furnace issue. They sent their technician Ian to access what was going on with it. He was courteous, and explained what he was going to do to fix it. He wore covers over his shoes so he would not track snow and ice into the house and he exercised Covid-19 precautions while working. He was quickly able to determine what the issue was and called around to locate the part needed to fix it. He returned with the correct part and got it fixed. He even replaced my air filters. I will definitely call them again if needed for any other issues.

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Stephanie Grennan

A BIG thank you to the people at Alternative Air for saving us! Our furnace went out on Monday (during historically cold weather) and they were on our doorstep an hour after I called. They even brought us a space heater! :). They were courteous and professional. I would highly recommend them. Thanks Ian and Jason! We are feeling toasty warm now!

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Jeff Wohlcke

With the highs only in the teens this week, my heater picked the wrong week to quick working. I called my regular Heater Repair and received the, "we will get back to you shortly" speech. Not when I called Alternative Air... I got the most friendly and compassionate voice on the phone. After talking with her I also signed up for the Heater/AC Club (not sure if that is the official title). You can't beat this club! I won't get into the details of the club, but I wish I was in this club years ago. So back to the great service... Ian Shriner calls me back a few minutes later to tell me he will be at my house in about 5 minutes. Talk about professionalism and thinking of my safety! He showed up with a mask and had booties to cover his boots. He was very professional and talked at my level. It may be just me, but I do not know anything about a central air heater. What I liked, is he didn't try to use big fancy words and he broke it down to me. He also listened and answered all my questions. I now know more about my own heater than I ever did before. I just must thank Ian for taking the time to work with me. It was really great to have someone like Ian come to our house in our desperate time of need and still show he cared!! I will NEVER go back to that "other company" again! Alternative Air All the Way!!

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Mandi McKinley

We had a pipe burst from the cold weather last week. They called about 1.5 hours after we called them to report someone would be at our home in 30-45 minutes (on a day they were swamped with similar calls). The repair person arrived in that window of time, having left a non-emergent job to help us out. He was quick, courteous (wore mask and booties), and really appreciative of their ability to get us in.

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Kelly Keogh

We have used Joe and his team at Alternative Air for maintenance, renovations and in emergency situations. We have called in advance, and in late night, weekend emergency situations. In emergencies, we received immediate responses on site from knowledgeable people who helped solve our problems. In planned situations, we also received timely attention and communication about our options that we could easily understand and make decisions based off of. HIGHLY recommend Alternative Air in both situations.

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Aaron Lane

Had great experience with Ian! Our furnace wasn’t keeping up with the cold weather so made a call to have it checked out. Got a prompt call from Ian before he showed up. Helped answer any questions I had while working on our furnace! Really appreciate everything!

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Steven Davis

After the HVAC and plumbing company we used for 20 years decided to close its doors, we weren't sure which company to turn to the next time we encountered a relevant problem. After doing some research, we decided on Alternative Air, and we're glad we did. We were pleased with Alternative Air from our initial contact through to the completion of our repair. Our technician, Ian, was prompt, friendly, knowledgeable, informative, and thorough. We also thought the cost of the service was quite reasonable. We're glad we decided on Alternative Air for our repair, and we will definitely call on them again when the need arises.

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Marc Kent

My fiance and I bought our first home knowing that at some point we would need to replace the furnace and AC at the age that they were. They lasted us a few years before they gave out and we knew we needed to find local experts to help us out. One hot day, our AC stopped pumping cold air and so I called Alternative Air. The customer representative was instantly kind and assuring that someone would be out the same day, and it happened. Ian was our guy and he provided exceptional service. Not only did he troubleshoot our AC, but he quickly determined what was causing issues with our furnace too (we knew we were having problems). Due to a chunk of ice on the AC, Ian had to come back later that same day to further inspect. He made time out of his schedule to do this for us and then provide a service report. He topped off our AC so we had enough freon to run through the summer then went back to work. The same day, we received a quote for a full repair from the team at Alternative Air since we wanted to know that cost. After scheduling the replacement, Natalee was super great about communicating when they would be at our home and how long. The guys that replaced our AC and furnace were always respectful to the interior of our home and outside of our home. They wore shoe coverings and were very professional. After installation they even vacuumed up the space around the furnace. Hats off to the team at Alternative Air for providing quick service that is not only fast and reliable but also very professional. Ian and Natalee were fantastic!

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