Atlanta, United States
1375 Peachtree St NE
$$
+1 4048764752
N/A
Delivery
Don't go to this location. The staff is rather unwelcoming and not trying to help customers. Once when I went in this lady just told the guy behind the counter that he would handle this. As if I was going to be a difficult customer which I wasn't, I am all about good vibes. Same lady on the phone who had a bad disposition, I am thinking. Not sure why African-American women with bad vibes keep getting hired. They don't want to do a good job and in fact are trying to alienate customers. No longer using Fedex, period.
like
Worst store ever. Single employee for the whole store on a Saturday. He was literally on his cellphone texting as 4-5 people were waiting. He was clearly angry at the world. I don’t blame him, but you can’t treat customers as such. Poor customer service Fed Ex. One of the worst experiences I’ve had with your company and I’m from Memphis and very loyal.
Staff could not ship my letter to the IRS. I gave them the address on the IRS website, he said he can’t ship it but he will try... not confidence inspiring. Then at the final stage I noticed he put in the wrong address because he said he just tapped on the auto fill when it popped up. I asked him to correct it so another employee came and did it from scratch, but he quoted me twice the first one 20 vs. 11. Took the same business to UPS. Staff had no trouble shipping to IRS, and it was 12 instead of 20. I confronted them that they had quoted me 11 and they came up with some random excuses. Bottom line is, they wanted to rip me off which by itself would have been fine but, I lost all confidence when they were confused as to how to ship to the IRS. The combination of the two made me take my business elsewhere and I will definitely not return due to their incompetence and blatant rip-off tactics.
Charles was super helpful and answered all my questions!! Great experience. Thanks so much!!
No easy to access, not adapted to ship package... No free parking. Go to another fedex to ship boxes.
Deli
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