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Four Elements Aerial & Creative Movement

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Austin, United States

fourelementsaustin.com
Physical fitness program· Aerobics instructor· Dance school· Class

Four Elements Aerial & Creative Movement Reviews | Rating 2.8 out of 5 stars (4 reviews)

Four Elements Aerial & Creative Movement is located in Austin, United States on 9501 Manchaca Rd. Four Elements Aerial & Creative Movement is rated 2.8 out of 5 in the category physical fitness program in United States.

Address

9501 Manchaca Rd

Phone

+1 5129009247

Service options

Online classes

Accessibility

Wheelchair-accessible car park

Open hours

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Wendy Jang

THIS IS A SCAM!!!!! Please do not trust anything this business tells you. The instructor was LATE and only had 3 silks for a group of 8 people for a private party (INSIDE OF A PUBLIC GYM). LYDIA the horrible instructor with attitude and annoyance declined to give us a refund of 150 security deposit when she was being extremely rude. THEY LIE TO YOU IN YOUR FACE.

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Heather Harrison

Worst fitness class experience ever. Lydia was very rude, disengaged and by far the most condescending person I've ever came across. I was honestly shocked, especially since I'm not easily offended. First, she was 20 minutes late, with a bad attitude (didn't introduce herself) and only said she'd give us a small discount if we took another class again. I had called her before the class to make sure the class would be adaptable for someone with a fair amount of shoulder problems and she ensured me it would. I was the last to try each of the moves which is fine but when I asked for help she rudely asked me if I remembered what she said when she gave standard instructions to the 2 students who went before my turn. She repeatedly talked down to me. She was negative about every move she had us do when it came to my turn instead of being positive and trying to help me find even a basic move adapted so that I could do it. I repeatedly had to ask her to show me a modification because she'd walk away and pay no attention to me. I just expected a similar amount of time and assistance as the others had. Time was dedicated to videotaping another student through a full 3-4 minute performance but she refused to take a quick picture of me at the end saying we had no time but then instructed the whole class through stretches. I ended up leaving early feeling very disrespected. This is something I've wanted to try for years and thought I'd be happy checking off the bucket list but strongly regret choosing her business to try this at. I feel it was a waste of my money, even with getting the first class promo for 50% off. I would never ever intentionally interact with this woman again so I hope she doesn't contact me to argue about my experience.

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Julianna Scruggs

I’ve been to this studio many many times for yoga, but after taking an aerial class here, I will never go back because it was just ridiculous. I never had any direct conflict or confrontation because, frankly, I was so appalled by the rudeness of the teacher I felt no need to attempt to reason with this person (who, come to find out, is the owner). The teacher literally yelled at my friend (in an all-levels class where beginners were welcome) when they didn’t understand the teacher’s instructions. This was our first aerial class ever. The teacher/owner was well aware of this and specifically stated that we were welcome in this class. The teacher’s instructions did not make sense to us, my friend and I both tried to follow them. For some reason, trying a different approach with your students when your instructions aren’t making any sense is not this teacher’s go-to plan. Instead, she went over to my friend and stood there repeating the same nonsensical instruction louder and louder, until she was literally yelling at her. My friend calmly told her, “I’m sorry, I don’t understand” but the lady kept on yelling. I thought we were just regular paying customers, but somehow my friend became this lady’s fodder. Very weird. I get that people have bad days, so I asked around to see if this is a typical experience when you’re trying to learn aerial silks. Nah - this teacher just prefers a “hard discipline” approach. I went on to try all the aerial studios in town and had a good experience everywhere else but here. So, there are lot’s of other choices in town! None of them are as crappy as Four Elements.

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Jessica V

I scheduled a private class for my friends and I to be held on Sat March 3rd. Due to the rainy weather in Austin, the class was scheduled the week prior to the 3rd. I was so grateful for the availability of the class on such a short notice! Upon arriving to the location (an interim location, which I was not informed about when I called to schedule), we realized the class was held in a kids soccer complex. There was no room, the silks were hanging in a completely open space where families and kids playing soccer all would be watching. Although I should have been informed of this (as the website promotes this business in a beautiful studio), we stayed . After waiting 30 minutes for the instructor to arrive, I decided to call Lydia and ask where she was. She claimed she “got the weekends mixed up” and could be there in 20 minutes. That would have been 45 minutes into our class time and we had other events afterwards. Mix-ups happen, so I kindly asked her to refund my 125 deposit, which she claimed she would . It has now been almost a month and I still have not gotten my refund. I sent multiple e-mails, left voicemails and spoke to another woman at the business . The women apologized and said I would have it taken care of by the next day (this was a week ago). I have yet to hear back from anyone. I HIGHLY discourage anyone to go to this disgrace of a business!! Terrible customer service and completely misleading on the website.

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