Ball Ground, United States
326 Gilmer Ferry Rd
N/A
+1 7707353855
On-site services not available
Excellent from start to finish. We had an issue with our water heater, the pan was filling up and leaking into our hallway. Victor & Dylan were both extremely helpful & informative. They determined the pressure release valve needed to be replaced and got it done in a flash. Thank you Heritage Plumbing! Highly recommend
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We had a pin hole leak in a pipe above the living room and noticed the ceiling was getting wet and called in the late afternoon and they sent repairmen early the next morning. They did the repairs very quickly and very professionally. It was more like having family help you than someone that you had never met. I know the next time we have an issue we will ask for Dylan and Vic by name.
I was very happy with the service I received from Heritage Plumbing starting from the first call I made to the work being done. Lindsey was very helpful on the phone with identifying the best plan of action for the pipe damage I was dealing with after a tree fell over where my sewer lines run to my septic tank. Scheduling was a breeze and they had availability within two days of me calling due to my case not being an emergency. There was constant communication with the company updating me on their arrival at my house as well as what they found and their plan of action for repair. Dylan and Victor were professional in their work and they completely replaced the whole pipe line in a few short hours. I greatly appreciated their attention to detail and experience in their recommendation to replace the whole line rather than just where the leaks were to have a longer lasting solution! I highly recommend this company and will definitely use them again in the future!
I am late writing this review, but wanted to make sure I did it. We contacted Heritage back in July for a second opinion because we had another plumbing company come out before who told us there was nothing that they could do about our very noisy pipes in a home we purchased in June. Dylan and Mic came out, analyzed the situation and made suggestions on how they could make it better. Pipes in our basement were replaced, and they stayed until everything was checked. Their suggestion and willing to help made a WORLD of difference in our home! We are very happy with the results! We will call Heritage for all our plumbing needs!
Called Heritage late last night when our tankless water heater went out and we had no hot water. To our surprise we actually got a live person and not a voicemail telling us to leave a message. Lindsey answered and said she would have someone out the next morning. Dylan and Vic showed up in the morning as promised and were both very helpful and thorough. They went above and beyond my expectations in helping me locate a replacement part. It's refreshing to find a experienced, honest and reputable company that isn't trying to gauge or take advantage of you but is truly there to help the consumer. Would highly recommend Heritage Plumbing. .
Deli
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