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Bastrop Veterinary Hospital

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Bastrop, United States

bastropvet.com
Animal hospitalPet boarding serviceVeterinarian· Animal hospital· Pet boarding service· Veterinarian

Bastrop Veterinary Hospital Reviews | Rating 4.6 out of 5 stars (5 reviews)

Bastrop Veterinary Hospital is located in Bastrop, United States on 2900 State Hwy 95. Bastrop Veterinary Hospital is rated 4.6 out of 5 in the category animal hospitalpet boarding serviceveterinarian in United States.

Address

2900 State Hwy 95

Phone

+1 5123215386

Amenities

Toilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Open hours

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Zachary Wiles

For over 10 years my pets have received loving care from the fine folks at BVH. I am finding it difficult to communicate just how perfect the service is. Over dozens of visits, I haven't had one moment where I could wish for anything better. Every single staff member I've met has been friendly, courteous, kind and seem to truly love all pets. Much of the same staff remains over many many years, that's such a great sign! We've done overnight intensive care, surgery, every kind of maintenance, resolved strange symptoms & behaviors - they're always giving perfect quality service. I suspect they've figured out how to pamper any pet in there because my corgi used to dislike vet visits and now he seems to like going in & he always leaves happy like he's been relaxing at a spa. One of my favorite things is having a vet that remembers every single thing about my dog's health conditions and truly gives every option & great tips to improve the quality of life. All the vets & techs I've seen here are so extremely knowledgeable - it's obvious to me that they've got so much more experience than the city vets I've seen. The pricing is always better as well. I drive across Texas to get my pets here and refuse to go anywhere else for veterinary care.

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Diego

The vets and vet techs are great. The clinic manager, Janet, is an absolute nightmare. She's petty and vindictive. A couple examples: My dog was getting surgery and the vet tech told me that pickup was at 6, but as long as I came by 630 it was fine. I got stuck in traffic and called and told them my eta was 607. Janet told me that if I was after 6 I would be charged an overnight fee and they would not give my dog back until the next day. I arrived at 604. Got my dog back and they charged me a 25 dollar overnight fee anyways. There were still plenty of people on the parking lot. I had asked for the medications to be called into HEB, which I had done before because the meds at this vet are overpriced. I had never been charged to do this. When I picked my dog up, I found that they had charged me 20 dollars to call the meds in. When I asked about it, Janet got snippy and said that I should have been charged every time. I parked in the handicap spot once. I'm a disabled veteran and have handicap plates. Janet came outside and snapped at me that I didn't belong in the handicap spots. I missed an appointment once due to an emergency. I paid them the 65 they requested. I called last week to schedule an appointment and was told that the price was double the normal price, and I needed to pay ahead of time. I asked why, and they connected me to Janet, who said that due to me missing so many appointments I needed to pay ahead. I said well I've missed one and paid for it. I asked for a list of the appointments I apparently missed to be emailed to me and she said she was too busy. Great vets but the clinic manager is the epitome of power tripping mean girl who finds excuses to be petty and cruel.

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David Hernandez

They were booked up but they were able to squeeze in an appointment for my cat. He's doing a little better he still has some issues that need to be addressed but overall they did a great job

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LG SCOTT

This place was suggested to me and all though I met there staff in there parking lot to explain my visit..Very professional..informative..and Fast..I remember Mike who came and gift my dog and then The Veterinarian called me ( I apologies first for not remembering her name nor the name of the young lady whom birthday was at this time).. The convenience of being able and allowed to take my dog there in the 5pm hour spoke volumes to me. I had to leave my dog after getting an update of the situation Coco was released the next day. Thank each and everyone of you first your time and service ESPECIALLY DURING THESE TIMES. L.G.Scott

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Brianna Kalasinski

Mindful of the pandemic while also making it a very smooth process and keeping you super informed. I actually feel like the way they do it makes it more streamlined than going in and the vet goes more in depth as if to make up for lack of face to face. Wonderful place!

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