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QBSI, A Xerox Company

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Bellevue, United States

qbsi-xerox.com
Office equipment supplier· Copier repair service· Marketing consultant· Printer repair service· Software company· Toner cartridge supplier· Business Supplies and Equipment

QBSI, A Xerox Company Reviews | Rating 3 out of 5 stars (3 reviews)

QBSI, A Xerox Company is located in Bellevue, United States on 14432 SE Eastgate Way #300. QBSI, A Xerox Company is rated 3 out of 5 in the category office equipment supplier in United States. AT QBSI, we partner with our customers to provide a long-term strategy for document technology, services and software for business environments of any size. Our experts will help you capture costs, analyze usage and review workflow processes—then leverage today’s technology to determine the most efficient and cost effective solution for your individual needs.

Address

14432 SE Eastgate Way #300

Phone

+14258965000

Company size

51-200 employees

Headquarters

Bellevue, WA

Founded

1977

Open hours

...
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Christopher Wimsatt

Had some trouble with our new Xerox 6515 we ordered via retailer. Contacted Xerox and they assigned QBSI to take a look. Field service technician Robert J with QBSI did an on-site evaluation and identified the problem. Robert ordered the required replacement and came back to us a few days later and did the service work. Robert was personable and professional. He also gave is a quick tutorial on the 6515 as well as giving is a few maintenance tips. Excellent experience.

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Logan Mann

Once you're a customer...good luck getting anyone to call you back if you ever need anything. I have been trying since November to get someone to communicate with me about our services. I have called my representative, then her boss...both of whom will simply say we will get back to you and never do. I have now sent emails through the companies website, got an out of the office auto response. Then I emailed again with read receipts. I know my email's been opened three times; no response. Find another company. Once they hook you, they'll ignore you.

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Toni Murphy

Horrible company they come in your door with nothing but lies. They say they will fix any problem immediately DO NOT LISTEN TO THIS!!! They do not back their product. Their machine has been on my floor waiting for them to pick it up for over a week. I have had to use my machine for almost the whole 2 months I have had the unfortunate experience.. I have literally been using my own machine for the last month plus yet they still expect me to continue paying them hahaha don't think this is working for me.

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