Berea, United States
255 Front St
N/A
+14402434000
Awesome facility and gives the upmost respect to residents and staff!
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I am the new Admissions Director at Aristocrat Berea and have really enjoyed settling in here and getting to know the residents and staff. We have a very caring and skilled staff here who do everything they can to take great care of our residents and make them comfortable. I am very proud to work at Aristocrat Berea with our current residents and with working with new families with residents coming in! Meet our staff, you'll be impressed!
This is not the best place to be. Too many things happen that shouldn't. My daughter has sent her clothes down to laundry to be washed and they never get returned, despite the fact she has her name on them. So, she washes her clothes by hand in the little sink in the bathroom. Because she smokes and has privileges to go outside , she has been told she has to do this by one particular nurse even when it is very cold and snowing/raining. This nurse seems to make her own rules concerning certain people. All the other nurses allow her to smoke inside. My daughter just got over with pneumonia and she shouldn't be going outside in this weather. When my son has visited with her, he finds nurses sitting in their office playing games or shopping on their phones or no place to be found. The employees here do not seem to take their jobs very seriously and certain people make their own rules.
Very nice staff. Was pleased with how the staff went out of their way to help.
I will be making a complaint to Medicaid this place is ran down and whenever I call to speak with my aunt the phone continuously rings. The lady picked up the phone and said she wasn’t there. Yet my aunt is on 24/7 care so how isn’t she there? I’ve tried to be nice not anymore y’all will he getting reported
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