Olympia, United States
5612 Black Lake Blvd SW
N/A
+1 3603571365
1ST off, towing a car isn't cheap. Was it the cheapest, no. That being said, I needed to get a car off the highway and they were the only people that were available to help. They showed up before they estimated, the driver was also super quick and helpful.
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This company was very helpful. My car got totaled on friday morning, I called them saturday to see what o had to do to pull it out (not knowing they're closed on weekends) the man answered and got me my quote instantly even when he wasn't at the shop, and also explained the pricing for weekend pickups. I appreciated this cause it helped me determine to pickup on the weekday since it would be cheaper. Picked up my vehicle this morning and they were helpful with what I needed to bring with me to get the car. They were able to take over the phone payment because I wasn't gonna pay for it (my daddy). They were very polite and helpful. When they looked at the dolly we brought the were helpful enough to tell my husband and bro n law to go look at the car because it was damaged where it would not fit on the dolly. One of the employees offered to tow it to my house for a flat rate. INSTANTLY appreciated that. Expected them around 2pm, called the shop around 230pm when I haven't heard from them nice lady answered and apologized for the wait they were out doing jobs which I totally understand :) I just wanted to know if they were still coming and they explained they were. Got a call from the driver that was heading out and gave me an estimated time. 30mins later driver showed up and asked us how we wanted to out the car. KELLAN (the driver) was so awesome and helpful! He stayed in the rain for about 20-25mins for us to help get the car off the bed to help stick it in the garage he was so awesome and helpful! Couldn't help but to tip him. :) Thank you Kellan! So overall, they are friendly and awesome and will help accommodate you if needed just be nice and ask and it cant hurt :)
They picked up my car when it was totaled in an accident. When I went to get my belongings I realized a bag of newly purchased items was missing but everything else was still there.
I was absolutely shocked with how awful my experience was with them. I have never had such unhelpful service from a business. I had my car stolen, and long story short, the car was located and towed to them. There was an issue with the title and the police said it was registered to me so i pay the costs, but the insurance had claimed the car a loss. I just wanted to make sure I wasn't going to pay for the tow, or get any idea if i would have to at least. I also had personal items in the car (hoping they were still there by some miracle). After being hung up on twice completely unapologetically, the man was harsh and rude about the situation to the point i was pleading for him to be helpful and not so rude, but he didn't care at all and would \maybe call me back\ when the car got there. Apparently if he thought he knew the situation and the insurance paid for it he didn't care at all to help me at that point or even be a decent person about it. What kind of awful place to work is this to become this way?
This company is a rip off and charge highway robbery!!!! Also extremely rude!!! Don't use them!!!!! You are warned
Deli
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