Brooklyn, United States
463 Lincoln Pl
N/A
+1 7182309500
Delivery
Wheelchair-accessible entrance
I had to go to Lincoln Postal twice today, and each time the associate was super fast! The first time, I needed to overnight some documents, and I arrived just as the FedEx carrier was arriving to pick up items around 5pm. The associate quickly whisked me through the process of sending my envelope and handing it to the FedEx carrier. Then, I had to come back again because I found out that I needed to scan the documents. Again, the same associate quickly took my documents, scanned them. I was able to forward the scanned documents by email to the recipient within 10 minutes. Thanks!!
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I've used Lincoln Postal on multiple occasions and had the same experience on each of those occasions. Pros: they're conveniently located and the lines aren't as long as you'll find at USPS; they have well-stocked supplies. Cons: each and every time I've used them, they seem to delay transferring packages to the carrier. For example, I shipped 15 packages on December 16 for USPS First Class, and the packages weren't even registered in the USPS system until December 28 (the \pickup\ date). If you call Lincoln Postal, they'll claim that the packages were picked up by USPS; if you call USPS, they'll claim that the packages haven't been received. Whatever the reason, this has been a consistent experience and although I thought it was a one-off the first time it happened, it's clear now that despite the convenient location, your package will not reach its destination for weeks.
Lincoln Postal was a lifesaver for me pre-pandemic--they've always been patient, friendly (which isn't necessary for five stars, but it's appreciated!), and really helpful with my needs. Lately that's been shipping packages--it's easier to walk a block here and spend a 1 on a pre-paid package than walk it to the Empire USPS--but I needed something faxed, and that was a breeze, too. I'm grateful that they've remained open. I've also noticed that when I bring a USPS flat rate package here it tends to move along more easily than at the post office. I know this is a matter of mail flow, but I'm still grateful!
The staff are great! I enjoy how nice they are every time I come in. It feels like a small town post office. The reason I can only give 2 stars is because they seem to hold packages for days. Every time I have dropped of packages they seem to sit at this location for 3 to 5 days before they are actually picked up by the carrier. I truly hate staring so low but considering this is a postal drop off point one would expect daily pickups. It is truly sad as well because this is the only conveniently located drop off in the area. I hope this can be improved because I truly enjoy the place and the people!
Pros: The staff is extremely nice. They are just wonderful. Cons: very slow service (your package might sit there for days) and grossly OVERPRICED. Be ready to pay triple the price you would pay at a USPS location. Also, there is no consistency at all. In the past few months, I have been charged 8, 15 and 28 to post three identical envelopes containing exactly the same thing (obviously at different occasions). It doesn't make sense at all. I'm not going back :(
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