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Celestron

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Torrance, United States

celestron.com
Importer· Stores and shopping· Consumer Electronics· Manufacturer

Celestron Reviews | Rating 3.9 out of 5 stars (5 reviews)

Celestron is located in Torrance, United States on 2835 Columbia St #3877. Celestron is rated 3.9 out of 5 in the category importer in United States. Celestron, is a leading designer, manufacturer and importer of high-quality optical products including computerized and non-computerized telescopes and related accessories, binoculars, spotting scopes and microscopes. Since manufacturing its first telescope in 1960, Celestron has grown to become one of the world's leading telescope makers, and enjoys brand-name recognition among serious amateur astronomers for superior optics, outstanding design, and innovative technology. Celestron's innovative products continue to receive numerous industry and consumer media accolades, adding to an already impressive list that includes awards for product innovation from Reader's Digest, Popular Science, PC Magazine, Popular Mechanics, the Consumer Electronics Association and more. Celestron sells and markets its products worldwide through a variety of specialty retail outlets and international distributors. Celestron is a privately held company with corporate offices and manufacturing facilities, in Torrance, CA.,Celestron is a company based in Torrance, California, United States, that manufactures telescopes and distributes telescopes, binoculars, spotting scopes, microscopes, and accessories manufactured by its parent company, the Synta Technology Corporation...

Address

2835 Columbia St #3877

Phone

+1 3103289560

Company size

51-200 employees

Headquarters

Torrance, CA

Founded

1960

Accessibility

Wheelchair-accessible entrance

Open hours

...
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Ron Blymire

I received one of their products, a hand warmer, as a gift. The first time I try to use it and it doesn’t work. I contacted the company about a replacement and they won’t replace it because I don’t have the receipt. I told them multiple times it was a gift. Instead they offer me a 25% off coupon to buy another one. Why would I do that when they don’t work. I would not recommend their products. Ron

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Christine Housewright

Received damaged telescope and horrible technical support. I ordered in one month 3 telescopes for my family, Celestron FirstScope Moon Signature, PowerSeeker 80 AZS, and the PowerSeeker 114 EQ. We also ordered a telescope lense kit for 200, solar filter, additional tripod, and laser sight. Over 1,000 for family fun. All great except the lenses didn’t fit or work right with the AZS and the EQ arrived damaged. It was also extremely out of collimation. No collimating tools were included. I sent an email to Celestron for help, no reply. Opened a ticket, no reply. Called and spoke to Rod who said I would have to provide pictures because that didn’t sound accurate. I sent pictures showing the box as it was delivered (damaged) boxes inside the UPS box, all damaged. The 114 EQ dented. Still no reply. [email protected] still waiting for your reply sir because the telescope will not fix itself. And I will NEVER buy another one of your products. In fact I will make sure to purchase competitors and tell everyone how horrible Celestron has been.

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First Photon

My mount was deemed a dud straight out of the box during this pandemic. Celestron, Quickly told me to send it back once received they worked on it the same day and all repairs were done and shipped back right away! I love this company. As far as the other folks there a staff of 200 employees. Their closed on Sundays and there working overtime to deal with over 1,000 calls that come in from all over the world. They personally called me on a Sunday to fix two of my other tickets. On hold for 40 minutes is nothing, I was on hold for 4 hours. Sometimes they couldn't get back to my call the same day. So this 5-star review is not fake! (in response to Trenton's 1 star review) It's hard breaking when we received things that don't function as they should but rest assure there Customer Service is 5 stars in my book! Thanks Elena for all your help and professionalism towards me during this pandemic.

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Gediminas Handzel

I recently bought the NexStar 8SE and I’m pleased to say it’s by far the best telescope I’ve ever bought! 100% recommend.

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Robert Pease

Apparently Covid19 has wiped out communications with Celestron. The plant likely is shut down. I have been trying to get in touch with them since last winter to send back a new hand controller which never worked at any time. They sent back emails that provided no information and they failed to follow up after mentioning they would. The controller fails to slew to any star and fails to keep the mount tracking, losing any sense of which hemisphere I entered properly, and is just a major disappointment. I am not new to astronomy and have used these controllers before. This is the latest version controller. It cannot be updated. The mount works fine with all other controllers attached. I will mail this one back and expect one in return that functions right out of the box.

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