Chandler, United States
6420 W Allison Rd
N/A
+1 4804074490
We purchased a home from champion. Our sales was Matt. Matt did a wonderful job in guiding us on making the right selection. He was always prompt in answering our emails or phone calls. He is very patient and great to work with.
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Very poor customer service, after I told sales guy I only got approved for 100,000.he started to be very un helpful, the price posted on the website are tight but if sales guy doesn't have time for you or you don't fit his commission budget then he doesn't have a time a day to explain or give good customer service. Buy somewhere else where customer service is better.
I have purchased 9 Champion homes over the past 4 years using all of them as long term rentals in Northern AZ. We just completed the installation of the last home in Sedona (4-5-20). I purchased the home from Matt Sylvester at his Chandler office (adjacent to the Champion Chandler factory). This was a smooth comfortable transaction. Homes Direct has about 10 fully furnished models adjacent to their offices. It was easy to select colors, options, carpet, tile and everything else. Matt was there to help every step of the way. He assisted my getting the various contractors needed to complete the house. This week he sent a cleaning crew and Champion contractors to complete my punch list items. I could not be happier with the beautiful home, the service Matt gave us and the reasonable price. When we are ready for our next home, it will definitely be a Champion and Matt will be the one who sells it to us. A great reliable dealership with well built and stylish homes with amazing low prices.
My husband and I just purchased our Champion home 2 days ago after several years of working with Matt Sylvester at Homes Direct of Chandler. We looked at the models and floor plans many times and each time decided to wait, but Matt was very patient plus he spent so much time with us talking about details and answering our questions. Matt is very professional and knowledgable and did not pressure us at all while we were deciding. Champion has so many models to choose from and has numerous models on the lot at their factory next to the office so you can see what you are buying. The quality of construction is very obvious watching them being built plus they are very reasonably priced. If you are looking for a reasonably priced, quality home with a great sales person, see Matt at Homes Direct. He is the best!
Customer service is bad. They close earlier than their website says and they don’t return your call.
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