Chattanooga, United States
2313 Stuart St
N/A
+1 4238881207
I called them to inspect 2 chimneys on a house I am flipping on signal mountain. They gave me a list of 2700 worth of work they recommend but never told me whether the chimney was safe or not. 230 wasted. Some of the work included sealing the fire place, and tuck pointing the exterior of the chimney. I got a real strong cheesy scam feeling from these guys.
like
Company absolutely ripped us off... paid a lot of money and there was a major issue.. Called back to find out what was wrong and wanted to charge us more, for the simplest job ever and it’s not even the main issue. Company called back to come complete work and never showed up. They stood my up twice and have yet to respond.. been months now.
They were professional & cleaned my wood stove with ease, and was mindful of my light colored carpets. My wood burning fireplace requires a few simple repairs. They are scheduled to return the 2nd week of March.
So far very satisfied. I have not had work done yet , just estimate. Price is satisfactory and explanation of work to be done was direct, knowledgeable,and showed confidence that repairs could be made reasonably, quickly, and with warrantied service.
They postponed their original appointment on early Monday afternoon by giving just over an hour's notice. That is better than some stories I've read. The appointment has been rescheduled to tomorrow morning. I'll see how it goes and update the review tomorrow. - 11/26/2019 - update - The crew texted when they were en-route and showed up pretty much on time. After then inspection, Jason recommended a set of work items to 1.) save the masonry, 2.) get the fireplace functional, and 3.) preserve it for about the next decade. We split the work up to 2 days about a week apart. 1/2 of the work was completed immediately following the inspection. 1/2 payment was also made at that time. I will update this review, add some pictures, and the overall score after the next visit. - 11/27/2019 - update 2 - The crew communicated and arrived on time and on task. They were able to complete the damper, interior lining and firebox repairs in a timely manner. They also took good care on the inside of our home and left the work area as clean as it was to begin with. Some of the products they used on the 2 visits carry warranties, however they did not have the materials with them (Jason was not with on this visit). Ginny sent me the warranty information electronically shortly after they had left. All in all, I was very happy with the communication, work and follow-up. - 12/11/2019
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