Dallas, United States
14376 Proton Rd
N/A
+1 9723808050
Wheelchair-accessible entrance
I recently started taking piano lessons from The Dallas School of Music and am extremely impressed. The teachers are well qualified and The Dallas School of Music has been around for many, many years. Regardless of which instrument you play (or if you sing), I would highly recommend!!
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Giving this business 1 star and from the looks of other reviews on here it seems that I'm not the only one that had a bad experience with the Company. The problem I had with this business was the Owner / President (Dr. Bob Lawrence) in regards to additional fees that were not disclosed until after paying a required 50 registration fee. Once we disclosed that we would like to request a refund of the registration fee due to the now increased monthly tuition fees , he denied us and referred us to contact his lawyer if we wanted to continue any sort of resolution with them. My recommendation to any one looking at this school is to ask about all potential costs & get it in writing.
I understand the reviews above my own, but I think those incidents are isolated incidents and don't reflect the true experience of learning from Dr. Lawrence and his staff. I have been taking courses since mid-February. I have genuinely enjoyed my classes. I do understand the frustration of communicating with schools and businesses, but Dr.Lawrence has been great with responding to emails. I think people of all ages will enjoy learning here.
After a first consultation with the director, I wanted to enroll my son in the school. The director proposed me to enroll him in the current semester, so for 4 lessons. It was perfect for me because I wanted to be sure it's what my son wanted (he never had a chance to try the music instrument) and because we would be out of country all the summer. The second step was to rent the music instrument...there is two kinds of instrument. I emailed the director for know which one was required but I NEVER had feedback from him. So, after research on google, I decided to rent the single instrument. I was still waiting for the feedback of the director..and the only email I had was for tell me to pay the 35 of applications fees for start the process. So I payed them (it was a week before our 2 weeks of vacation and I wanted to resolve everything for our comeback). The director sent me an application to fill...and, surprise the registration was for the 4 lessons of the semester AND the summer. I contacted him for explain him, again, that the summer we will be out of country so, like talk with him, I just wanted to enroll him for the current semester. So, he sent me a new link for the registration...and, surprise, the cost of the lessons increase of 15 (so 50 for a half hour instead of the 35 he told me). i sent him a new email...asking for why the cost change and, as talked with him, I was Ok for pay 35 but not more. I NEVER had feedback!!!!! So I spent 35 for the fees and 45 for the rent of the instrument., for NOTHING. The school seems great when you visit it..the website is great too but THAT'S IT.
This past semester was life changing. As an adult to go back to singing, something I loved as a child, was amazing. I learned so much about myself and enjoyed having an outlet of expression again. Seeing the progress was so fun. My instructor was patient, thoughtful, skilled and always knew how to help me work through something when I just wasn't getting it. I'm so glad that DSOM exists!
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