Edison, United States
195 Raritan Center Pkwy
N/A
+17326925000
I bought a scooter 6 months ago, it only has 3 months warranty, I contacted the manufacturer by the website and I was only told that I had no guarantee and that they could sell me another refurbished scooter, the only thing I need is the electronic part and on the website is not available to order the part for the scooter hover-1 journey, the customer service is exttemely bad and there is no phone number to talk to someone either, I'm ver upset with this, I'm electronic engineer
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The phone number listed just is a recording and you can't get through to a person. I have sent and email and will see if they respond. Purchased a hoverboard and it lasted 1 week and can't get through to resolve the issue as the store return date had pasted. I will see if I get a response from my email and will update review if resolved. At this point, this company feels like a fraud with no real company attached.
I purchased a Hover 1 Aviator on December 9th, 2 days later I get an email that the item has been shipped been tracking it since and all it says is that the label was created that It's ready for UPS to pick it up. Come to find out 10 days later that the item never left their facility so thanks a lot there goes a Christmas ruined!
I bought a Hover-1 Eagle junk and it worked once my grandson got it Jan 2020 and my grandson rode it once left came back this year and tried to ride his brand new Scooter and nope let me down I paid 200.00 for it. It’s new box and all.
Hover 1 alpha defective folding latch. Submitted a detailed multi/photo ticket, got a response from hover 1 support saying it's defective and had instructions to decommission the scooter and a replacement will be sent. Sweet, right? Decommissioned the scooter where I was instructed to, and have reached out 4 times the last 10 DAYS, with no response. Please, Give me my scooter, or my money back. I paid for a scooter, and don't have one now. Someone please get back to me!
Deli
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