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Doc Jams Printer Repair

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Madison, United States

docjams.com
Printer repair serviceCopier repair serviceFax serviceToner cartridge supplier· Printer repair service· Copier repair service· Fax service· Toner cartridge supplier

Doc Jams Printer Repair Reviews | Rating 4.6 out of 5 stars (5 reviews)

Doc Jams Printer Repair is located in Madison, United States on 5504 County Hwy C V suite b. Doc Jams Printer Repair is rated 4.6 out of 5 in the category printer repair servicecopier repair servicefax servicetoner cartridge supplier in United States.

Address

5504 County Hwy C V suite b

Phone

+1 6082103090

Open hours

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Jon Walton

Had error message on my Epson meaning Carriage Motor had reached it's limit. Docjams came to my studio with the correct software and fixed it in 15 minutes. Great service. Highly recommend.

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Gretchen Bourg

Doc Jams has saved the day more than once for our business, Madison Ballet, getting us toner for our late model printer in a jiffy to help us meet our deadlines. They are professional, prompt, and their prices are competitive with the online stores. We love doing business with a company that is a part of our Dane Buy Local association. Thank, Doc Jams, for being a great asset to our community!

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Nichol Harvey

Not only has Doc Jams helped to service our old printer but they also sold us a new one which is much more efficient. James took the time to compare models for me based on our needs and usage and find the best printer for my business. Their service is always quick and their receptionist is always friendly and helpful. We will continue to do business with them for our toner needs and any future purchases.

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Agnes Scott

An update on my situation, I received a call from Doc Jams and they said I could bring the printer by for them to take a quick look at. I really do appreciate this, thank you! I'm very confused by this business. I brought in my printer when it stopped putting ink on paper, paid a 25 deposit to have it looked at, and was told that the only problem with the printer was that the ink cartridges were expired. I then had to pay an additional 50 for this knowledge. I bought brand new color and black cartridges and it printed decently only for one use. Since we don't use our printer all that often, the next time I tried to print was a month and a half later, when it refused to print at all. When I called Doc Jams to ask if they could look at it again I was told I could, but I would be charged another diagnosis fee, and additionally if there were more repairs to be made. They have a 30 day warranty on their repairs, this I understand, but it seems as if the problem with my printer may have been initially misdiagnosed so I would expect more flexibility on their part. When I asked if they could make an exception to the 30 day warranty for my particular situation, the person on the phone laughed at me. Not sure where I will take my printer for repair now, but I won't take it back to Doc Jams.

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John Hansen

Doc Jams is awesome! They are very professional, knowledgeable, prompt and extremely thorough. We have had them out a couple of times now for printer issues over the past couple of years. When we were going to invest in a new printer, they said it was not necessary. They repaired our printer and it now works like brand new AND it saved us over 1,000.00, if we had purchased a new one. Thanks Doc Jams! We are so very happy we found you!! Everyone should use this company for their needs. They are the BEST!!

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