Don Moore Toyota

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Owensboro, United States

donmooretoyota.com
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Don Moore Toyota Reviews | Rating 4.2 out of 5 stars (5 reviews)

Don Moore Toyota is located in Owensboro, United States on 4216 Frederica St. Don Moore Toyota is rated 4.2 out of 5 in the category toyota dealercar dealercar finance and loan companycar leasing serviceused car dealerused truck dealer in United States.

Address

4216 Frederica St

Phone

+1 2709262500

Service options

In-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Oil changeRepair services

Open hours

...
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P

Peter Van

Justin and all the Team made thing easy , I was in and out in 70 minutes with my new car. No hidden fees. Very trustworthy business. I highly recommend going there first, you won't have to go anywhere else . The only issue that disturbed me was the fact I was forced to buy a Warranty on a car that supposedly was under warranty. It added 2500 to my cost. Which increased my payment. Not sure if this is standard practice but should have been told why the warranty was not included.

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Deb Conner

Don Moore Toyota in Owensboro KY is a dealership that will really go as far as need be to make your car-buying experience an awesome one! The staff is knowledgeable, professional, and basically great to deal with. As a customer, I love my Prius C and I love Don Moore Toyota as well!

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Jodi Knott

7/9: My Toyota Corolla had two recalls, Seat belt harness, and computer update for transmission. I made an appointment to have these taken cared for. I also scheduled an oil change and an alignment with Toyota. WITH ZERO BATTERY ISSUES. 7/10: Picked the vehicle up, according to the employee, Jennie, everything was fine. 7/11: The following day I went to get in my car and it would not start. I had to jump the vehicle. 7/13: Monday, again had to jump start my car causing me to be late for work. I took it back to Don Moore and showed them the check list. The Service manager, Cody Barr, told me I had a faulty battery. I showed him how the check mark on my paperwork was changed from from good to replace, and he refused to admit fault or take responsibility for the “all of a sudden” bad battery. On an additional note, when I dropped my vehicle off the odometer read 88563. When I picked it up 7/10 it had 88587 miles, Toyota had “test driven” my vehicle for 24 miles. I felt that speaking with Cody was a waste of time, he lacked any customer service skills. Then, I reached out to Colton, the general manager of Don Moore, but apparently he couldn’t be bothered due to his lack of integrity. What gets me is that the maintenance checklist has two pen markings regarding the battery performance, \good\ as well as eplace\. If you’re in Owensboro the drive to the next closest dealership will be well worth it!!!

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David Mahoney

Took my my friend in with his Toyota Corolla in for two recalls, Seat belt harness, and computer update for transmission. While there I had them go ahead and do an oil change and front-end alignment. With zero battery issues. 7/9 Picked the vehicle up according to the checklist everything else was fine. 7/10 The following day car would not start, and had to jump the vehicle 7/11 Monday again had to jump start the car, took it back to Don Moore, showed them the check list, the Service manager, Cody, told me us it had a faulty battery and changed the check mark from good to replace (two different color inks still have the check list) and refused to admit fault or take responsibility for the “all of a sudden” bad battery. When we dropped the vehicle off the odometer read 88563, when we picked it up 7/10 it had 88587, they had “test driven” it 24 miles. I had told him to write down the mileage, good thing I did, unfortunately Don Moore, Cody, Colton have zero understanding of the word integrity.

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Jeff Taylor

Easy and quick..

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