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Eye Fashion Optical

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Waco, United States

drgerdes.com
OptometristContact lenses supplierEye care centerOpticianSunglasses store· Optician· Contact lenses supplier· Eye care center· Sunglasses store

Eye Fashion Optical Reviews | Rating 4.9 out of 5 stars (5 reviews)

Eye Fashion Optical is located in Waco, United States on 4949 Franklin Ave. Eye Fashion Optical is rated 4.9 out of 5 in the category optometristcontact lenses suppliereye care centeropticiansunglasses store in United States.

Address

4949 Franklin Ave

Phone

+1 2547763423

Service options

In-store shopping

Amenities

Toilets

Accessibility

Wheelchair-accessible car parkWheelchair-accessible toilet

Open hours

...
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Alex Gonzalez

I made an appointment for July 16, and I considerately cleared my afternoon calendar and showed early because I knew that there would be paperwork. Upon arrival, I was told by one receptionist that the doctor was on schedule; however, when I asked a different receptionist why I was still waiting approximately a quarter hour later, she gave me a different story as she said that the doctor was behind schedule and had been for a while in fact. Could the first check-in receptionist not have been honest and shared this with me thus avoiding any frustrations on my part as I continued waiting in the lobby? Could someone just have been honest with me and said that the doctor was behind schedule when I arrived rather than give me a pseudo impression that he as on schedule? I expressed my thought that receiving a call/text would have been appreciated rather than sitting in a waiting room for almost half an hour, before any part of the exam was given, but it was not. As I mentioned, my appointment was confirmed for 3:30. Someone walked in with a 3:45ish appointment and was actually seen before me! The examination process finally began close to 4:00 when I was taken to a room for a quick eye test by a receptionist and then relocated to the actual examination room where I was left waiting for the doctor and told that he would be right in - he was not. It was approximately 4:10, 40 minutes after my confirmed scheduled appointment, that I was still waiting for him for the exam to begin. As I just sat alone in the examination room, I anticipated that easily an hour could have passed and the eye exam still not completed, but I left the room and walked down the hallway to the front desk where I cancelled the day's exam. A receptionist actually asked me for a good date to reschedule. Really? This is not the customer service that I give or want, so I took my business elsewhere.

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Donny Peters

These folks went above and beyond to make sure that my daughter had glasses in the same day!!!! She blind without them, and I called literally 15 other places in Waco before I found these folks. Amazing people to do business with. I would give them 10 stars if I could. They have also been a family business for almost 100 years, and they still have not forgot to take care of you. Just amazing!!!!

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Amy Moes

Best doctor and staff in town .. always kind and helpful - and I love my new glasses

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Denise Anderson

My glasses wouldn't close and one side was digging into the back my ear. They asked me if I bought them there and I told them no. They fixed them at no charge. When I need an eye exam I'll definitely go there.

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Alyria Armstrong

Was referred here by a good friend, and let me just say I had a 10 experience. Doctor Gerdes was very personable and the nice ladies at the front were too! On top of that I found 3-4 frames that I just fell in love with! I’m talking designer frames for a reasonable and fair price! Can’t wait to come back next year! Thanks Eye Fashion Optical you guys ROCK!!!!!

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