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Fertility Specialists of Texas - Southlake

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Southlake, United States

fertilitytexas.com
Fertility clinic· Fertility physician· Family planning center· Reproductive health clinic

Fertility Specialists of Texas - Southlake Reviews | Rating 4 out of 5 stars (5 reviews)

Fertility Specialists of Texas - Southlake is located in Southlake, United States on 540 E Southlake Blvd #100. Fertility Specialists of Texas - Southlake is rated 4 out of 5 in the category fertility clinic in United States.

Address

540 E Southlake Blvd #100

Phone

+1 2146182044

Service options

Online care

Amenities

Toilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Open hours

...
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Julie Najera

I can't speak on the customer service of other offices but the staff or medical assistant of Dr.Patel is very unresponsive and not the most courteous. We are just beginning our journey and have sent 3 emails in a span of a week and have received no response. Anytime we call the assistant is unavailable and although she does call back my wife is unable to answer by then. We are having 2nd doubts on going with Dr.Patel mostly because I don't feel his staff is committed or interested in helping us. I want to say it's the southlake location with poor service because we were initially in touch with someone else (maybe Marilyn) which was so pleasant. No complaints or compliments on Dr.Patel. Just wished his staff was more committed to customer service and reply to emails.

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Jackie Cannatelli

Edit: Dr. Patel reached out to me personally to discuss my frustration and issues with the clinical staff's communication style. He acknowledged that a ball got dropped and we discussed our mutual misunderstandings, which were promptly rectified. He is a good, compassionate doctor with an excellent success rate and that is why I chose his clinic in the first place. While my initial statements remain true, I feel much better about continuing treatment with him and his staff. Original Review: So far, this has been a deeply frustrating experience. My nurse doesn’t call me about my lab results, she doesn’t follow up on my questions or concerns, every time I call in for an update she is hostile and makes me feel like she doesn’t have time for me. It’s gotten to the point where calling the clinic is an ordeal, and even after months of waiting and tests, we haven’t even started any treatment yet. I haven’t spoken to my the actual doctor since my initial consultation.

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Luther Sanders

My wife and I went to Dr Patel and now im very thankful to be welcoming my 1st SON. Ok granted I was hesitant initially but it was worth it they treated my wife and I with RESPECT not just a patient. If my wife had any question she would email Terriane she was very responsive and understanding I would hear her talking on the phone thinking its her friends but its Dr Patel's office, they make you feel that comfortable. Yessina is the only lady that can draw my wife's blood she was awesome very good at her job. I want to personally Thank The Southlake office for what they did for my family Im Hoping to see you guys soon but my wife said NO MORE CHILDREN BUT YOU GUYS HAVE OUR EMBRYOS SHE WILL BE BACK Thank you again

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Tmcc Mcc

I absolutely Love Dr Patel and his nurse Terriane this is my very 1st ivf I was so scared at the beginning but they made everything easy for my spouse and I. My very 1st Fet im pregnant I COULDNT be more happy!!!!! Im getting released from his care soon and im so sad about it ive grown to love them. Thank you DR PATEL YOU HAVE COMPLETED MY FAMILY WE ARE SO THANKFUL.

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Angela Kirby

If you are looking for the best fertility clinic then you have found it! Dr. Patel and his team here at the Southlake location go above and beyond to make you feel at home. From scheduling, to labs, to billing - everything is handled efficiently and with care! The back office staff are so kind and really care about you as a patient and a person. Wonderful team here!!!

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