North Olmsted, United States
25580 Lorain Rd
N/A
+14407342000
The title clerk at Ganley messed up the paperwork for my 2021 crosstrek. On the memorandum title the dealership sent it has my co-buyers name and not mine.. but I am the buyer according to all other signatures.. After the temp tags expired we got new plates (obviously) and the registration is registered only to my co-buyer. We have argued with the BMV multiple weeks now about how to address the issue and sadly we have to deal with the issue the clerk caused. I was originally excited for this vehicle but now I'm wishing I would have purchased elsewhere. It looks like I may have to trade in my car to fix your mistake. What a shame
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One of the best car shopping experiences I have ever had. Steve W. was beyond awesome in finding us an economical vehicle to suit our needs. Sandi was fantastic in getting all the financials squared away quickly and efficiently and Bosko even delivered it. It was an amazing experience. We will definitely go back to them for our next car. In this time of crisis it is so nice to know we have people we can depend on like this team. STEVE ROCKS!
I have now purchased 2 vehicles from this dealership. A used 2013 Cadillac ATS in 2016 and I just leased a 2021 VW Atlas this week. Working with Chris Witt is incredibly easy and helpful. We talked ahead of time and he had the vehicles prepped and ready for test drives before I even got there. The staff has always been very respectful and professional. Thank you Chris and the rest of the staff for a great experience.
This was my first time leasing a new car and getting a Volkswagen. Matt Geraci helped us out and knew exactly what he was talking about. Matt knows Volkswagen like the back of his hand. He’s incredibly knowledgeable and thorough. It’s difficult going into a dealership and finding people who you can trust and don’t push you. Everyone I met during this process was kind and patient. I highly recommend this dealership and Matt!
Great place to work. Give me a call if you are looking for a vehicle. Donated this New Outback to Meals On Wheels.
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