Claymont, United States
2600 Philadelphia Pike # A
N/A
+1 3027928001
I just had to write a review after the experience I had here. I called to make an appointment for my grandmother's cat who I thought had only a couple mats in her hair she is persian cat so they tend to get matted hair easily. She said she was busy but would try to help us out anyway and made an appointment for us which I was so GRATEFUL for. So we went today well to my surprise she had more mats in her hair then I thought. She was great with her and really took her time and got rid of all of them. I give her 5 stars for her customer service and the way she treated my grandmother's cat she definitely made my grandmother happy when she saw her cat free of hair mats. As long as she is in business she'll be our groomer
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Moved to Boothwyn so needed to find a groomer closer than our previous in Trolley Square. Read a couple negative reviews so initially I was hesitant when I called, but our experience was the total opposite from those and very positive. Ginger (not sure if that’s the name of the woman there) was able to fit us in on a Friday (today). Dropped our dog off at 8:30 and received a call he was ready a few hours later. He is a 10lb poodle mix with essentially a poodle coat. Honestly was one of, if not the, best haircuts he received. She did exactly as we asked by keeping his face, tail and ears cut shorter than most Cavapoos. Her prices are competitive, slightly less expensive than our previous groomer- payment was cash or check. More importantly, our pup is very timid and wary of other people and dogs, but he did great with her. I was able to observe him in the back area with my view from the lobby before he or she saw me and he seemed very comfortable and happy. I also saw Ginger working on other dogs when I dropped off and picked up and they were very comfortable and happy as well. He was his usually happy and loving self when we picked him up and later at home, didn’t seemed stressed which he sometimes did when we went to other places. Can’t speak to others experience and whether that’s valid, but keep in mind not everyone is an extrovert, you may have caught them in a stressful situation or time, or you are hearing just one side of the story. Different personalities can be interpreted different ways and are dependent on your perspective. From mine, she handled our dog and two other dogs in a very caring way and she was extremely kind, patient and professional with me. We will definitely be back.
Do not bring puppies here! I brought my 4 month old golden doodle for his first cut & the groomer told me we weren’t allowed back. Said my pup was biting her too much and was going to end up being an aggressive dog but really they were just puppy bites. I wish she told me when I made the apt that she didn’t feel comfortable with puppies. Not to mention my pup was very scared and timid when he got home. She definitely ruined the grooming experience for us. Not going back here even if I was allowed ...
I have taken 2 different dogs here in the last 8-10 years. I have always been totally satisfied. I will never go anywhere else.
I work here lol Deb is AWESOME! You can tell she really loves her work and the pets we see every day! I'm so grateful she decided to take me under her wing!
We love Ginger's! We have an older Standard Poodle who needs extra care and Debbie is wonderful with older dogs. She is always kind and our dog always looks great after he has been groomed. We have owned dogs for 20 years and have been to several groomers; Debbie is one of the best.
Quick and reasonably priced
Took my rescue baby here for a nail trim. First one since rescuing. I was nervous enough as it is. As soon as worker found out my dog had any trace of pitbull in her, she was apprehensive. She was also VERY cold and short towards me. Not the kind of environment I wanted to walk into. She took my dog back, snapped at me for talking to her (which I didn’t know I wasn’t supposed to do). My dog growled once and she stopped and said I’d have to take her to a vet. Fine. But then she proceeded to blame her behavior on the fact that she has pitbull in her. WHAT?!? My dog is extremely sweet and was put in a stressful situation.... but it’s because of her breed? Coincidentally, we DID take her to the vet and she did wonderfully. Would not recommend this place to anyone. If there are breed restrictions, put them on your site or tell customers ahead of time so they don’t waste part of their day.
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