Glen Carbon, United States
17 Jct Dr W
N/A
+16186599259
Very professional. Extremely fast and smooth process of sending packages. Very satisfied!
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The worst workers ever, shippers beware!!! If i could give them a -5 I would the other people who wrote reviews and gave a 5 star in my opinion did not speak the truth. They will damage your stuff and not take the blame for it and deny your claim when it was their fault to begin with. They where the ones who opened my box and put a thin piece of foam in it and said it will be fine to ship that way, got my item and it was way beyond damaged, money wasted. Also, the manager was very rude and unprofessional and I quote he said you should be grateful your getting any refund back because i didn't have to do it, arrogance at its finest. I wouldn't dare chastise or tell a paying customer that when they are already upset that's not professional at all. Now they refuse to refund me anything that I paid my hard earned money on and the fact they screwed up on the first check i forfeited the refund just because of my opinion. Just tell the truth people!! Will never go back to this location ever again. Critical reviews are protected under the First Amendment. People don't know how to take harsh criticism anymore and apologize when you know your in the wrong and try to correct it, smh. I'm only speaking the truth from my experience. Will use FedEx next time.
Over and over I've been to this store and they have always been prompt and courteous. Usually it's to return an Amazon package or something but I get the same quality service whether it's a prepaid label or not.
Easily the best experience I've had in mailing items. I will choose them EVERY time! Friendly, fast and courteous. Keep up the good work!
I almost never award the highest amount of stars, but I will in tis case. I had this store package and ship two antique chairs as a third party. The chairs were sent to a restoration specialist who has been in business over 50 years, and he said that it was one of the best packing jibs he's seen. It was a bit on the high side dollar wise, but I thew that going into it. If you have a high-value item, and you need it safely packaged and shipped, have confidence in this store-but buy the insurance, just in case!!!! I've been shipping high value items for at least 30 years, and have had my share of very serious train wrecks with shipping due to poor packaging, so I speak from a bit of self-inflicted pain!
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