Tucson, United States
4100 Fremont Ave # 150
N/A
+1 5207904971
So, I was completely unaware that these people were coming to my house. They showed up while I was at work, never rang the doorbell (my youngest was home) so they proceeded to let themselves into my bachyard! My neighbor saw everything and called my daughter who quickly ran outside and yelled at them to leave our property when they started laughing at her. I have called this company twice to speak with a manager and funny how he is never there. Advised them that if I do not get a call back today, I will show up there with the police as I do intend to file trespassing charges.
like
The man, I wish i had gotten his name, was so nice and very professional. He came to change our gas meter to a new one. He explained everything he was going to do and why, and even better, he explained it all to my 3 & 5 year old boys. They watched him work and he told them what everything was and what he was doing. He did great work, he was very careful and paid attention to all the details. He left it all looking nice and new and clean. Very professional, friendly and helpful. Thank you!
This guy came and rang my bell and I didn’t answer because I didn’t know who he was and then he starts to work on our meters. Not sure what he was doing but before he left, he spray painted our house with silver spray paint?? Contacted the company and they claim he didn’t do it because it doesn’t match the spray paint they usually use.. explains why it smelt like fresh spray paint on a part of my house that’s not near the meters just minutes after he left.
If I could give this company 0 stars I would! This is a third party company that is hired by Southwest Gas. Last week, my mom and I were sitting in my living room chatting when she gets scared and says,\OMG someone is jumping your fence.\ I turn toward the window and yes an older man is indeed trying to jump my fence. So I confront him and he says he's there to check if there are gas leaks. I'm like first of all, I don't have gas services, second where is the paperwork and why are you jumping my fence. He claims that this was his third attempt and that Southwest gas gave him the green light to jump the fence if no one answered on the third try. Here's the actual problem I called the company he works for and the girl says that this is allowed for which I'm just baffled. Then I ask if she can tell me or show me where the paperwork for the prior techs is. She then tells me that she'll get back to me but she totally didn't. I'm all for people doing their job and I can even understand that jumping the fence to check for gas leaks is a requirement. What I'm not ok with is them lying saying that this was a third time without any paper showing that they had actually left a notice.
Great job paying attention to the little details
Deli
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