Coupeville, United States
107 S Main St STE A203
N/A
+1 8882412503
When a utility company, that is essentially the service provided by King Water performs a outine\ and \scheduled\ system repair on a water distribution system it is incumbent upon them to notify, in advance that the water is going to be off. The HOA shares some of the blame but this has gone beyond ridiculous to the absurd. Emergency repairs are understandable but when you do a scheduled repair on oceanview and don't notify anyone you're leaving us \out to dry\, literally. I give three stars, it would be five if the communication chain from King and the HOA ever starts making it to the homeowners. I recognized fully that this isn't just a KING issue.
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I was so impressed with the professionalism of King Water Management Services. Their staff was incredibly friendly and knowledgeable, making my experience seamless and stress-free. I highly recommend them!
If I could make it no stars I would. I live in Clinton. Our neighbors noticed that both of our water meter boxes which are beside each other were full of water. He called King on Thursday to ask them to inspect. King came out and inspected the meter for leaks on Friday. Turns out its on our line after the meter. The King service tech never came to my door to tell me. Didn't leave a note. They did nothing. They only made sure their line wasn't leaking. I was home all day. I work third shift. We finally noticed the water in the meter boxes for ourselves at 4:45 pm Friday. So needless to say we have had no water this weekend. Had they actually cared about something other than themselves I would have had a chance to get a hold of the plumber during the day and work on getting it resolved when the King Water service tech noticed it was my line leaking in the afternoon on Friday not Friday evening when I had to call them myself. Good luck finding a plumber on the south end friday at 5:30. It is the absolute worst customer service I've ever experienced.
Tony and Ron were a great help!
I had to delete my older review condemning King Water of lack of service. Since my last Review the owner of King Water, Ron Bodemer has been extremely helpful in trying to solve my water issues in Long Point Manor. I still have strong chlorine in my water at times, however Mr. Bodemer has taken it upon himself to remedy the issue with the assurance that he will get me better water. He also said that it might take some time but he will continue to monitor the issue of the increase chlorine and keep me apprised of the situation. He is currently attempting to meet with the water board for my water share and trying to get a plan to address this problem. I applaud Mr. Bodemer and thank him for his efforts to service this water share.
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