Niles, United States
6666 W Howard St
N/A
+1 8479721161
Wheelchair-accessible entrance
My complaint is more about the quality of their character than the company. I was driving on the highway with my son when a chunk of wood fell off one of their trucks. It smashed in my headlight and made a 2X4 shaped dent in my hood. If it impacted 2 inches higher, it would have smash through the windscreen right where my son was sitting. My son immediately took photos of the truck that had the unsecured chunks of wood resting near exposed slabs of marble. When I got to work, I phoned the company to explain what happened. They immediately denied that it was their truck until I told them I would send a picture of the truck with their logo plastered on the side of it and the loose wood bouncing around the back of it. I also sent photos of the damage to my headlight and hood. I'm left with 400-500 worth of damage from their neglect and I have not received any response or reply from the company. If this is how the company deal with damage, do you want to deal with them.
like
My husband and I spent a few hours here in the company of Salko who patiently explained the many products available to us and once we had decided on a quartzite he spent even longer as we decided on a slab. Nothing was a problem. Salko was willing to offer an opinion without pressurizing our choice which is really helpful when you are making an expensive purchase like this. He made us aware of products and applications we did not know were available and was extremely knowledgeable and pleasant to work with. We highly recommend MGSI and Salko and are extremely happy with our purchase. Gerry & Grace Keane
Nice store front, great stone selection, professional service. Highly recommend!
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