Buffalo, United States
1503 Military Rd
N/A
+1 7164476600
I have just spent 1 and 1/2 weeks here for aftercare from a knee replacement. I cant rave enough about the staff here. Ring your bell and within minutes someone comes. The staff takes the time to listen to your concerns. The rehab personnel are the best. They encourage you to go to your utmost limits to get the most out of your rehab. They are extremely encouraging and the best in what they do. The food was great. Have to give this place 5 stars as it was the cleanest house besides all the professional staff. They're the best. I'd highly recommend mcauley to anyone in need of their services.
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As a Professional Registered Nurse, I would not recommend McAuley Residence for anyone looking for rehabilitative services. The place is a poorly managed rehab. facility especially for orthopedic patients. Patients are placed in the 'common area' (an area near the nurses station), in wheel chairs to be watched by staff like a herd of sheep. Patients pay for a room not a hallway. If the staff was managed appropriately this would not be 'necessary for safety' as the excuse goes. Their are many other issues that I won't get into. However, the fault is not mainly on the staff, it is the management of the facility that is to blame.
Well my experience was about 10 months ago, but because of having to do it all again soon, they took good care of me and probably go back except for the fact that I want a private room...room room issue was a bad experience there, but for rehab...yep all the way
My mother was there for Rehab and 1 West did an amazing job! They all deserve high recognition! The nurses and nursing assistants were very attentive to my mother's needs. You have to be involved as a family when a loved one is ill. The nursing staff are doing their very best considering the number of patients they are given. My mother loved everyone who took care of her. I also have to give recognition to physical and occupational therapy! What an amazing team! They really want you to leave there as independent as possible! They helped us right up until my mom's discharge! Thank you so much!!
This is the worst place! The help is awful! The food is garbage! I had to call because my mother needed help and no one came to her room. A few people there care, the rest are young and on their phones! If you care about your loved one, go somewhere else. This place looked good at first but once you're there a day or two you get to see behind the curtain. My advice is to stay away!! My Mother ended up with a horrible bed sore on her bottom. I can't believe how they treat people who come here for help. I will report this place!
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