Merchant Floors kitchen and Bath

Dagmar Haggerty

I very much regret using this company for reglazing my bathtub and replacing some tile along with redoing the grout. My first contact was Chuma Agubuzo, a smooth talking salesman who assured me that the job would be superb. I endet up with a bathtub that was painted, instead of sprayed, which left the finish uneven and on some parts even rough like coarse sand paper Mildew is showing up again in the grout and the tiles don’t match (something he should have pointed out beforehand). The not matching tile in the color tone I can deal with, but the rough spots and dings in the finish, I have a problem with. I showed Mr. Agubuzo the problems and he agreed to have it fixed. I have called several times and emailed. He kept stalling and now doesn’t call at all with a date for the work to be fixed. Now, over three months later, I have given up. Thinking about legal action.

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